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delivery driver warehouse associate resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking with 8 years of experience in delievery, warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery.

Skills
  • Responsible driver
  • Local routes understanding
  • Time management skills
  • Courteous and polite demeanor
  • Customer Service
  • Exceptional written and verbal communication skills
  • Retail Logistics
  • Perfect attendance record
  • Local Delivery
  • Dependable and reliable
  • Goods Transport
  • Route management
  • Excellent sense of direction
  • Lifts up to 150 pounds
  • Skilled forklift operator
  • Cargo handling
  • Pallet jack and hand truck operation
Experience
04/2018 to Current Delivery Driver/Warehouse Associate Advance Auto Parts | Naples, FL,
  • Handled merchandise in accordance with product handling standards.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Notified customers of delays, decreasing calls to support.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Completed order forms and collected payments to keep customer accounts current.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Resolved customer complaints and adjusted orders.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Processed payments by accepting cash, checks and credit card payments.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
11/2016 to 04/2018 Warehouse Associate Gerten Greenhouses & Garden Center, Inc. | Cottage Grove, MN,
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Received, stored and shipped goods and materials.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Arranged items on store racks and shelves, checking correct location and prices.
  • Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Optimized project completion time by multitasking duties using heavy equipment.
  • Inspected and moved products to designated areas in warehouse.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Conducted monthly inventories of materials on work floor.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
04/2013 to 11/2016 Warehouse Associate/Order Puller Keystone Automotive | City, STATE,
  • Reported any damaged products or safety hazards to immediate supervisor.
  • Picked products by matching numbers and product descriptions using voice audio headset.
  • Shrink-wrapped and labeled customer orders and moved to loading dock staging area using electronic pallet jack or walkie-rider equipment.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Conducted inventory transactions using scanner gun.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Assembled customer orders from stock and placed orders on pallets for shipping department.
  • Pulled merchandise to fulfill orders to specification.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Communicated with customers to discuss packing needs and any special items or circumstances.
  • Placed products on conveyors for final wrapping and shipment.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of [Tool] to avoid mishaps.
  • Assembled boxes and stacked into columns for easy use by fellow packing and shipping team members.
  • Unloaded merchandise from delivery trucks quickly and efficiently.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
Education and Training
Expected in 06/2012 to to High School Diploma | Pittston Area Senior High School, Pittston, PA GPA:
Expected in 08/2012 to to | Luzerne County Community College, Nanticoke, PA GPA:

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Resume Overview

School Attended

  • Pittston Area Senior High School
  • Luzerne County Community College

Job Titles Held:

  • Delivery Driver/Warehouse Associate
  • Warehouse Associate
  • Warehouse Associate/Order Puller

Degrees

  • High School Diploma

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