Delivery Driver Trainer Resume Example Company Name

EmmettFox-Pendergrast

Summary

Energetic Restaurant Team Member remaining composed in fast-paced environments. Knowledgeable individual willing to take customer orders and clean areas so that the restaurant exceeds food safety regulations. Outgoing employee with great attendance record. Upbeat Restaurant Team Member multitasking and pleasantly greeting guests. Valuable and committed individual willing to pitch in and help with any task. Flexible hard worker ready to learn and contribute to team success.

Skills

Fluent in Spanish
Phone orders
Client relations
Teambuilding
Kitchen organization
Ingredient preparation

Work ethic
Problem resolution
Collaboration
Point of Sale (POS) system operations
Dining customer service

Experience

Delivery Driver Trainer|Company Name - City, State|05/2018 - 03/2020

Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success.
Conveyed importance of company standards and [Type] regulations.
Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
Obtained receipts or signatures for delivered goods, collecting payment for services when required.

Delivery Driver|Company Name - City, State|05/2018 - 03/2020

Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Handled merchandise in accordance with product handling standards.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Answered customer questions regarding shipments.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Notified customers of delays to decrease calls to support.
Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Processed payments by accepting cash, checks and credit card payments.
Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
Maintained safe driving habits to protect property and general public on roadways.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Educated new employees at orientation meetings.
Verified order details at distribution center and customer locations to prevent errors.
Delivered items to customers and presented invoices for payments.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Loaded, balanced and secured product to safely transport goods.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Created delivery routes based on destinations and timelines to maintain efficiency.

Packing and Stringing Rackets|Company Name - City, State|04/2017 - 09/2017

Examined final products for conformance with quality and design standards.
Sorted and packaged products to prepare for processing or shipment.
Confirmed items picked for orders by keying codes into system.
Pulled merchandise to fulfill orders to specification.

Pizza Maker|Company Name - City, State|05/2016 - 09/2017

Built pizzas using proper amount of dough and quantities of toppings according to specifications.
Organized food preparation stations and regularly replenished supplies.
Kept stations stocked and ready for use to maximize productivity.
Prepared deli and hot sandwiches to meet customer orders.
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
Communicated with customer to provide menu offering details and assist with decision-making.
Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
Learned to prepare rotating list of new and seasonal items by attending training and applying new techniques.
Operated large-volume cooking equipmen to grill, bake and fry food items for customers.
Recorded customer orders by answering phone or taking information in person.
Topped crust with sauce, meat, cheese and vegetables.
Prepared breads, subs, salads and other menu items.
Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
Kept customer and food preparation areas clean and well-organized.
Cut pizzas using rocking pizza cutter tool.
Took precautions to avoid cross-contamination between food items.
Rolled out dough using pastry sheeting equipment.
Assisted customers, answered questions and resolved complaints.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Informed customers of delayed food items and offered estimated times to fill orders.
Created from-scratch pizza dough daily in large quantities following authentic Italian recipe.

Education and Training

San Luis Obispo High School|City, State|05/2017High School Diploma

California State University - East Bay|City, StateSome College (No Degree): Criminal Justice

Languages

English:

Native/ Bilingual

English:

Native/ Bilingual

Spanish:

Full Professional

Spanish:

Full Professional

Activities and Honors

Member, Small Business Association (2008 - present)

Resume Overview

School Attended

San Luis Obispo High School
California State University - East Bay

Job Titles Held:

Delivery Driver Trainer
Delivery Driver
Packing and Stringing Rackets
Pizza Maker

Degrees

High School Diploma
Some College (No Degree) : Criminal Justice

Delivery Driver Trainer Resume Example

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