Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Energetic Restaurant Team Member remaining composed in fast-paced environments. Knowledgeable individual willing to take customer orders and clean areas so that the restaurant exceeds food safety regulations. Outgoing employee with great attendance record. Upbeat Restaurant Team Member multitasking and pleasantly greeting guests. Valuable and committed individual willing to pitch in and help with any task. Flexible hard worker ready to learn and contribute to team success.
Skills
- Fluent in Spanish
- Phone orders
- Client relations
- Teambuilding
- Kitchen organization
- Ingredient preparation
- Work ethic
- Problem resolution
- Collaboration
- Point of Sale (POS) system operations
- Dining customer service
Education and Training
San Luis Obispo High School San Luis Obispo, CA Expected in 05/2017 – – High School Diploma : - :
California State University - East Bay Hayward, CA Expected in – – : Criminal Justice - :
Experience
A-Gas Americas - Delivery Driver Trainer
New York, NY, 05/2018 - 03/2020
New York, NY, 05/2018 - 03/2020
- Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success.
- Conveyed importance of company standards and [Type] regulations.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
Eataly - Delivery Driver
Dallas, TX, 05/2018 - 03/2020
Dallas, TX, 05/2018 - 03/2020
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Answered customer questions regarding shipments.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Notified customers of delays to decrease calls to support.
- Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Processed payments by accepting cash, checks and credit card payments.
- Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
- Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
- Maintained safe driving habits to protect property and general public on roadways.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Educated new employees at orientation meetings.
- Verified order details at distribution center and customer locations to prevent errors.
- Delivered items to customers and presented invoices for payments.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Loaded, balanced and secured product to safely transport goods.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Created delivery routes based on destinations and timelines to maintain efficiency.
Tennis Warehouse - Packing and Stringing Rackets
City, STATE, 04/2017 - 09/2017
City, STATE, 04/2017 - 09/2017
- Examined final products for conformance with quality and design standards.
- Sorted and packaged products to prepare for processing or shipment.
- Confirmed items picked for orders by keying codes into system.
- Pulled merchandise to fulfill orders to specification.
Blast 825 Pizza - Pizza Maker
City, STATE, 05/2016 - 09/2017
City, STATE, 05/2016 - 09/2017
- Built pizzas using proper amount of dough and quantities of toppings according to specifications.
- Organized food preparation stations and regularly replenished supplies.
- Kept stations stocked and ready for use to maximize productivity.
- Prepared deli and hot sandwiches to meet customer orders.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
- Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
- Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
- Learned to prepare rotating list of new and seasonal items by attending training and applying new techniques.
- Operated large-volume cooking equipmen to grill, bake and fry food items for customers.
- Recorded customer orders by answering phone or taking information in person.
- Topped crust with sauce, meat, cheese and vegetables.
- Prepared breads, subs, salads and other menu items.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Kept customer and food preparation areas clean and well-organized.
- Cut pizzas using rocking pizza cutter tool.
- Took precautions to avoid cross-contamination between food items.
- Rolled out dough using pastry sheeting equipment.
- Assisted customers, answered questions and resolved complaints.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Informed customers of delayed food items and offered estimated times to fill orders.
- Created from-scratch pizza dough daily in large quantities following authentic Italian recipe.
Activities and Honors
- Member, Small Business Association (2008 - present)
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Resume Overview
School Attended
- San Luis Obispo High School
- California State University - East Bay
Job Titles Held:
- Delivery Driver Trainer
- Delivery Driver
- Packing and Stringing Rackets
- Pizza Maker
Degrees
- High School Diploma
- Some College (No Degree)
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