Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Hardworking Delivery Driver with experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery.

  • Route management
  • Pallet jack and hand truck operation
  • Refrigerated trailers
  • Excellent sense of direction
  • Skilled forklift operator
  • Cargo handling
  • Defensive driver training
  • Tractor-trailer driving
  • Courteous and polite demeanor
  • Goods Transport
  • Perfect attendance record
  • Responsible driver
  • Customer Service
  • Safety protocol
  • Local Delivery
  • Dependable and reliable
  • Defensive Driving
  • Comfortable with overnight runs
  • Time management skills
  • Strategic planner
  • Local routes understanding
  • Experienced manual transmission driver
04/2019 to Current
Delivery Driver, Shipping Waukesha County Waukesha, WI,
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Exceeded productivity goals through effective routing and planning.
  • Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
  • Verified loads against shipping papers.
  • Reviewed over daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
  • Went 18 months operating motor vehicles without accident.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Avoided delivery delays by carefully planning best routes with Rabbit Application.
  • Unloaded packages from delivery vans for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Unloaded merchandise at stores and vendor locations.
  • Conducted vehicle inspections prior to and after every trip.
  • Handled merchandise in accordance with product handling standards.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
07/2013 to 04/2019
Manager Motel Desk Clerk Nampa Inn And Suites City, STATE,
  • Managed team of two front desk agents, supervising personnel in issue resolution.
  • Booked large groups of people for seminars, conferences and other events and offered the best available room rates.
  • Cultivated long-lasting relationships with outside vendors including restaurants so that guests could secure valuable deals on services and meals.
  • Handled guest complaints in most effective manner possible and offered complimentary services for hardship cases.
  • Mentored all new employees, demonstrating best methods for servicing clients and guests.
  • Assisted guests at check-in, providing information on various services within the hotel.
  • Prepared invoices for customers.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Handled all delegated tasks, including checking supplies, lobby clean and attractive.
  • Improved customer satisfaction by finding creative solutions to problems.
09/2012 to 01/2013
Correctional Officer CCAP City, STATE,
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Supervised inmates during day-to-day activities.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Maintained appropriate control, security and well-being over those detained.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Conducted random searches of common areas.
  • Maintained correct physical head count at all times.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
  • Detected potential threats and quickly defused conflicts.
  • Maintained daily logs of shift activity.
  • Maintained records and logs of man hours, materials and equipment used.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
Education and Training
Expected in 01/1999
CDL Class A, Drivers License: Truck Driver
Sage Technical Services - Caldwell, ID,
  • Certified in operating forklift

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  • Sage Technical Services

Job Titles Held:

  • Delivery Driver, Shipping
  • Manager Motel Desk Clerk
  • Correctional Officer


  • CDL Class A, Drivers License

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