Hardworking Delivery Driver with experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery.
Skills
Route management
Pallet jack and hand truck operation
Refrigerated trailers
Excellent sense of direction
Skilled forklift operator
Cargo handling
Defensive driver training
Tractor-trailer driving
Courteous and polite demeanor
Goods Transport
Perfect attendance record
Responsible driver
Customer Service
Safety protocol
Local Delivery
Dependable and reliable
Defensive Driving
Comfortable with overnight runs
Time management skills
Strategic planner
Local routes understanding
Experienced manual transmission driver
Experience
04/2019 to Current
Delivery Driver, ShippingWaukesha County – Waukesha, WI,
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Exceeded productivity goals through effective routing and planning.
Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
Verified loads against shipping papers.
Reviewed over daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
Went 18 months operating motor vehicles without accident.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Contacted customers prior to delivery to coordinate delivery times.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Consulted with customers to gain feedback and address concerns with products or services.
Avoided delivery delays by carefully planning best routes with Rabbit Application.
Unloaded packages from delivery vans for delivery to customers, taking care to prevent damage to merchandise and goods.
Unloaded merchandise at stores and vendor locations.
Conducted vehicle inspections prior to and after every trip.
Handled merchandise in accordance with product handling standards.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
07/2013 to 04/2019
Manager Motel Desk ClerkNampa Inn And Suites – City, STATE,
Managed team of two front desk agents, supervising personnel in issue resolution.
Booked large groups of people for seminars, conferences and other events and offered the best available room rates.
Cultivated long-lasting relationships with outside vendors including restaurants so that guests could secure valuable deals on services and meals.
Handled guest complaints in most effective manner possible and offered complimentary services for hardship cases.
Mentored all new employees, demonstrating best methods for servicing clients and guests.
Assisted guests at check-in, providing information on various services within the hotel.
Prepared invoices for customers.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Recognized by management for providing exceptional customer service.
Handled all delegated tasks, including checking supplies, lobby clean and attractive.
Improved customer satisfaction by finding creative solutions to problems.
09/2012 to 01/2013
Correctional OfficerCCAP – City, STATE,
Supervised residents during meal distribution and intake, recreation time and work-site performance.
Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
Enforced resident behavior management protocols and drafted incident reports for infractions.
Supervised inmates during day-to-day activities.
Maintained communications with staff and inmate body to maintain safe, effective prison environment.
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Maintained appropriate control, security and well-being over those detained.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Conducted random searches of common areas.
Maintained correct physical head count at all times.
Observed and directed inmates during recreation, visits, telephone and shower time.
Detected potential threats and quickly defused conflicts.
Maintained daily logs of shift activity.
Maintained records and logs of man hours, materials and equipment used.
Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
Education and Training
Expected in 01/1999
CDL Class A, Drivers License: Truck Driver Sage Technical Services - Caldwell, ID, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
