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delivery driver server resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Operations Supervisor with management experience and exceptional people skills. Versed in Customer Relations, Customer Service, and Scheduling. Operations management Excel in Customer Relations, Customer Service, Scheduling File/records maintenance Personnel File Maintenance AP/AR Payroll Results-oriented Quick learner Self-driven Resourceful

Skills
  • Dependability and Honesty
  • Problem Solving
  • Efficiency and Time Management
  • Communication and Interpersonal Skills
  • Payment Processing/ Collections
  • Customer Relationships
  • Attention to Detail
  • Multitasking
  • Written and Verbal Communication
  • Basic Math Skills
  • Customer Service
Work History
08/2017 to 06/2021
Delivery Driver/Server Abm Spokane Valley, WA,
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Fostered positive working relationships with regular customers.
  • Kept detailed records of deliveries and money received from customers.
  • Counted money in drawers at beginning and end of each shift.
  • Learned cut table and wing street positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
12/2008 to 03/2016
Operations Supervisor Lowe's Companies, Inc. Silverdale, WA,
  • I managed an average of 18-26 employees both inside and outside the office.
  • I was in charge of ; Payroll, creating Monthly Schedules for two different departments, keeping Personnel Files, Company Files, and Customer Files up-to-date, Collecting over the phone payments, and Walk-throughs for new job requests.
  • Maintained the 24 Hour line for Emergency Response Needs, and coordinated the work with the On-Call employees.
  • I assisted in preparing quotes and bids for new contracts.
  • Some experience in AP/AR, Billing, and Quickbook entries.
  • Checked the mail daily, AR, prepare deposit slips and make deposits at the bank.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Developed and deepened relationships with customers and vendors.
  • Appraised inventory levels every week and ordered new supplies to keep quantities well-stocked.
  • Drafted invoices for completed work.
10/2007 to 11/2008
Team Member Marriott Vacations Worldwide Southside, AL,
  • Customer Service, Handling Money/Cash Register, Fullfilling orders, Taking orders, Food Preparation, Dishes, Closing, some Janitorial.
  • I worked as a team member to ensure customer satisfaction.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Operated production machinery safely to reduce workplace accidents.
  • Sought out ways to go above and beyond job requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
09/2007 to 01/2008
Sales Associate JC Penney City, STATE,
  • Service, Greeter, Cash Register, Organizer I worked with my associates on a daily basis to ensure customer satisfaction.
  • I greeted customers and told them about any sales we currently had.
  • I would help direct them towards the department they were looking for.
  • I rang up customer purchases and also issued refunds.
  • I was also apart of the closing-team, so at the end of each day I was responsible for go backs, dressing rooms, and hanging/reorganizing the clothes back to their proper and original displays.
  • On a few occasions, I was also responsible for closing out the cash registers in my department.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Prepared large cash deposits with zero discrepancies.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
Education
Expected in 11/2021
CPC Certification: Medical Billing And Coding
Intellitec - Colorado Springs, CO,
GPA:
Expected in 06/2009
High School Diploma:
J.F. Kennedy High School - Granada Hills, CA,
GPA:

Team Member of the Cougars Varsity Girls Soccer Team - 3 years

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Resume Overview

School Attended

  • Intellitec
  • J.F. Kennedy High School

Job Titles Held:

  • Delivery Driver/Server
  • Operations Supervisor
  • Team Member
  • Sales Associate

Degrees

  • CPC Certification
  • High School Diploma

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