Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions via Central Fill and managing pharmacy inventory. Adept at interacting with patients to answer questions and provide status updates on prescription fills. Successful Pharmacy Technician bringing 3 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within very busy pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.

  • Drug inventory control
  • Proper labeling procedures
  • Stocking shelves
  • Aseptic techniques
  • Point of sale systems proficiency
  • Preparing bulk medications
  • Pharmacy operations
  • Verifying orders
  • Ordering and stocking medications
  • Labeling prescriptions
  • Quality assurance and control
  • Resolving customer issues
  • Time management
  • Problem-solving skills
  • Supporting pharmacy operations
  • FDA compliance
05/2018 to Current
Delivery Driver/Pharmacy Technician Medstar Health Potomac, MD,
  • Refilled medications, offered insight into over-the-counter products.
  • Transmitted daily bulk orders to maintain inventory levels.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Received, reviewed, dispensed and labeled over 100 prescriptions daily.
  • Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
  • Processed prescriptions in Sync Med, checking against known patient allergies.
  • Supported pharmacist in preparing 100 prescriptions daily.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Efficiently responded to voicemails from healthcare providers and customers.
  • Handled over 100 daily prescription fills.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling.
  • Prepared prescription labels, promoting accuracy in medication administration and dosing.
  • Flagged potential drug interactions and allergies to prescribed medications for patients of all health conditions and age ranges.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Used 8-point check system to verify labeled prescriptions.
  • Teamed with peers, technicians and other pharmacists to prioritize and complete orders.
08/2016 to 01/2018
Surgical Medical Seceratary NVRH Hospital City, STATE,
  • Delivered physician-ordered treatments and monitored responses to quickly spot complications and side effects.
  • Cared expertly for individuals with wide array of medical issues such as pulmonary, cardiology and infectious disease patients.
  • Developed and implemented individualized care plans to meet each patients' unique needs.
  • Recorded any action or behavior of clinical significance in medical record chart and kept physicians informed.
  • Assessed patients using comprehensive evaluation techniques and sound clinical judgment.
  • Improved care outcomes with proactive education, communication and guidance for patients and family members.
  • Provided skilled direct nursing care to acute patients in diagnostic department.
  • Documented all therapies, including In Patient and Out Patient care to keep patient charts up-to-date.
  • Provided training and supervision to 2-3-member staff in the surgical office.
  • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Delivered quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
  • Answered patient questions and provided take-home materials for further information.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Participated in continuing education programs and update workshops to enhance training.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
07/2005 to 08/2016
Access Specialist NVRH Hospital City, STATE,
  • Reviewed IDs and building credentials for workers and visitors.
  • Checked daily doctor schedules and verified insurance.
  • Met with patients and their families to discuss medical procedures, medications, treatments and continuing care plans.
  • Scheduled patient appointment and procedures with excel.
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
  • Educated patients and families on treatments, procedures, continuing care and financial resources.
  • Checked claims for errors, corrected issues and mailed out promptly.
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved profit margins by streamlining operations and workflow.
  • Maintained updated information knowledge through verifying name, date of birth, address,phone number and insurance advance directives and Doctor of patient.
Education and Training
Expected in 06/1988
High School Diploma:
Hazen Union High School - Hardwick, VT
Expected in
Lamoille Union High School - Hyde Park, VT
Additional Information

I have very strong customer service communication skills, great ability to details, accuracy and time oriented. I have great multicast skills, I work well as a team as well as I work well independently.

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Resume Overview

School Attended

  • Hazen Union High School
  • Lamoille Union High School

Job Titles Held:

  • Delivery Driver/Pharmacy Technician
  • Surgical Medical Seceratary
  • Access Specialist


  • High School Diploma
  • Some College (No Degree)

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