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Delivery Driver Helper Resume Example

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DELIVERY DRIVER HELPER
Summary

Driver Helper experienced delivering boxed and labeled items daily. Works any schedule and operates in safely and quickly to meet demanding schedules. Dependable transportation team member proficient in assisting driver with communicating route changes, picking up trash and lifting heavy loads. Self-motivated with excellent communication and problem-solving abilities and capacity to lift up to one hundred pounds unassisted. Responsible and hardworking Driver Helper skillful at loading and unloading trucks, securing packages and using equipment such as dollies, furniture dollies, and other types of moving equipment. Brings superior work ethic and over two years of experience supporting team needs. Driver Helper with consistent record of arriving on time and ready to work hard for all shifts. Dedicated to keeping deliveries efficient and outperforming expectations. Accustomed to working in any environment. Customer-focused driver with two years of experience delivering varieties of boxed or packaged labeled products. Quick learner able to easily memorize delivery areas, find destinations and give latest product information. Time management expert able to deliver packages quickly. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Safety practices
  • Damage prevention
  • Quality controls
  • Delivery experience
  • Equipment usage
  • Loading and unloading procedures
  • Sales representation
  • Client relations
  • Route management
  • Product distribution
  • Vehicle safety
  • Inventory management
  • Communications
  • Team building
  • Organization
  • Team management
  • Project organization
  • Planning and coordination
  • Customer service
  • Problem resolution
  • Security systems
  • Relationship development
  • Process improvement
Experience
Company Name | City, StateDelivery Driver Helper11/2019 - 02/2020
  • Utilized local road knowledge and GPS software to map routes and specific locations.
  • Lifted boxes and products with correct safety gear and techniques.
  • Communicated with dispatching regarding changes to routes, deliveries and orders.
  • Kept loads from being damaged through proper loading and security.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Maintained clean safety record with no accidents or incidents.
  • Coordinated with dispatching to get delivery route information and changes.
  • Drove up to seventy five miles daily using gulf cart vehicle to deliver boxed packages.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Operated delivery vehicles five days per week, averaging seventy five miles on road and one hundred and twenty customers served.
  • Completed order forms and collected payments to keep customer accounts current.
Company Name | City, StateDelivery Driver Helper11/1998 - 01/2020
  • Utilized local road knowledge and GPS software to map routes and specific locations.
  • Lifted boxes and products with correct safety gear and techniques.
  • Used dollies and moving equipment to move heavy items.
  • Communicated with dispatching regarding changes to routes, deliveries and orders.
  • Kept loads from being damaged through proper loading and security.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Maintained clean safety record with no accidents or incidents.
  • Entered customer orders in UPS handheld device to document sales.
  • Coordinated with Delivery Driver to get delivery route information and changes.
  • Collected payment from customers by UPS handheld device, made change and provided receipts.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Completed order forms and collected payments to keep customer accounts current.
  • Confirmed all product displays met company specifications regarding placement, date codes and pricing.
  • Achieved consistently high customer scores due to exceptional service.
Company Name | City, StateCustodian08/2010 - 02/2011
  • Wet mopped and spot mopped public corridors, washrooms and classrooms.
  • Notified building managers about needed repairs.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
  • Handled custodial needs inside and outside of buildings, including collecting and cleaning up spills.
  • Responded to requests for building and maintenance repairs and cleanups immediately.
  • Completed routine maintenance checks, notifying management of any needed repairs.
  • Maintained all janitorial equipment and performed minor repairs to extend life and avoid malfunctions.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Scraped gum off of hard surfaces and carpet.
  • Operated janitorial equipment properly and safely.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Company Name | City, StateCustomer Service Representative09/1999 - 03/2001
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Assisted approximately ten customers each hour with Moving trucks services, Propane tank filling, trailers connections, and car trailer connections, and storage questions.
  • Assessed customer needs and upsold products and services to maximize moving product sales.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Educated customers on special pricing opportunities and company offerings.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Documented conversations with customers to track requests, problems and solutions.
Education and Training
Miami Beach High School | City, StateHigh School Diploma06/1997
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Resume Overview

School Attended

  • Miami Beach High School

Job Titles Held:

  • Delivery Driver Helper
  • Custodian
  • Customer Service Representative

Degrees

  • High School Diploma

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