delivery driver resume example with 4+ years of experience
Thank you for taking the time to review my resume and considering my application for this position. I am excited about the opportunity to contribute my skills and experience to your esteemed organization
I am a dependable and service-focused Delivery Driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over more than 4 years delivers energetic approach to meeting expectations.
Iām also a Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
- Customer Service
- Local Delivery
- Client Relationship Management
- Vehicle Inspection
- Trip Planning
- Shipping and Packaging
- Local Routes Understanding
- Heavy Lifting
- Quality Assurance
- Sales Strategy Development
- Teamwork and Collaboration
- Dispatch Communication
- Verbal and Written Communication
- Loading and Unloading
- Safe Driving
- DOT Compliance
- Clean Driving Record
- Responsible Driver
- Valid Driver's License
- Retail Logistics
- Skilled Forklift Operator
- Positive Attitude
- Forklift Operation
Anderson, SC, 07/2023 - Current
- One of my key strengths is my ability to provide exceptional customer service.
- I have excellent navigation skills and a thorough understanding of local traffic patterns.
I am adept at using GPS systems and other navigation tools - Transported and safely delivered items to prevent damage or loss.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Utilized street maps to plan and determine most efficient routes.
- Inspected vehicle and maintained gas, oil and water levels.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Safford, AZ, 12/2021 - 01/2023
- Used pallet jacks to move items to and from warehouse locations.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Recognized defective material and reported issues to management.
- Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
Dallas, TX, 03/2021 - 12/2021
- Scheduled loads according to priority and available equipment.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Monitored changes in delivery schedule and communicated changes to customers.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
- Supervised driver dispatching, route planning and vehicle tracking for over [Number] drivers.
- Managed daily delivery and work schedules to maximize coverage.
- Tracked changes in computer system to keep records current and accurate.
- Reported delays, accidents or other traffic and transportation situations.
- Alerted personnel of road and weather hazards to minimize accidents and delays.
Safety Harbor, FL, 01/2017 - 10/2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Consulted with customers to resolve service and billing issues.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Made outbound calls to obtain account information.
- Improved customer service wait times to mitigate complaints.
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Resume Overview
School Attended
- Broward College
Job Titles Held:
- Delivery Driver
- Warehouse Worker
- Dispatcher
- Customer Service Representative
Degrees
- Bachelor of Arts
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