I have always been a great "people person". I have worked with the general public my whole adult life and love it very much! I am almost always a happy-go-lucky person with a very positive outlook on life in general, and very much love to pass my enthusiasm onto others if possible.
I have also worked in the transportation field for many years aswell. Besides interacting with others, driving is my next favorite thing to do. I have alot of experience driving taxi and medical transportation jobs aswell as different kinds of delivery services such as pizza, and other items requested at that time. I am a very safe driver and have very recently completed the NYS driver safety course. I always complete each task at hand both in a timely manner along with total satisfaction from both clients and employers.
Overall, I can honestly say I am one of the most dedicated, hard working, goal driven people that are out there now a days. If I do not understand or need assistance to complete each task at an A+ level, I will always reach out for assistance and not afraid to ask for further directions.
I am very knowledgeable and experienced in many fields and also a very fast learner if anything new comes along. I'm a great communicator aswell as goal driven/oriented person always aming to do/give my best in all I do.
Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over more than 10 years delivers energetic approach to meeting expectations.
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Motivated professional offering a friendly, welcoming, outgoing,but always keeping a professional attitude to every client.
Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.
Skills
*Excellent communication skills.
*Knowledgeable and experienced in many different fields of work aswell as in many qualities each field of work has requested of me such as, driving (I recently completed the NYS driver safety course) , interacting with the general public aswell as professional clientell and other like minded individuals.
*I am very goal oriented
*Very organized
*People pleaser
*Follow directions with ease and to the upmost satisfaction as possible
*Love to drive and many years of experience in doing so.
*Fast learner
Excellent sense of direction
Defensive driver training
Local Delivery
Trip planning
Responsible driver
Dependable and reliable
Time management skills
Perfect attendance record
Exceptional written and verbal communication skills
Defensive Driving
Local routes understanding
Comfortable with overnight runs
Education and Training
Frontier High SchoolHamburg, NYExpected in 06/2003 ā āHigh School Diploma: - GPA:
Purdue University -virtualWestville, INExpected in ā ā:Social Work - GPA:
Experience
Gulf Distributing Company - Delivery Driver Pearl, MS, 11/2020 - Current
Picked up and ensured customers food order was all there when picked up from the correct business/restaurant and collected payments to keep customer accounts current.
Handled merchandise in accordance with product handling standards.
Processed payments by accepting cash, checks and credit card payments.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Notified customers of delays, decreasing calls to support.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Notified customers of delays to decrease calls to support.
Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Veyo - Cab Driver Waukesha, WI, 02/2018 - 05/2020
Followed safety rules to keep clean driving record with no accidents or incidents.
Achieved consistently high customer scores due to exceptional service.
Managed records by tracking mileage, maintenance and expenses.
Cleaned vehicle regularly to maintain professional appearance.
Monitored profitable locations, including nightlife, tourist and business spots, to take advantage of business opportunities.
Kept vehicle serviced according to schedule, reducing mechanically-related downtime.
Maintained vehicle in clean and safe manner to maximize passenger satisfaction.
Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
Presented clean and sanitized vehicle to customers for utmost satisfaction.
Upheld high standards of professionalism and discretion when working with high-value clients
Appeared at designated locations/clients pick up address according to schedule.
Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Notified customers of delays, decreasing calls to support.
Ten Two Twenty Pizza - Medical Transportation Driver West Fargo, ND, 05/2013 - 06/2015
Transported patients each day to hospitals, healthcare facilities anywhere in WNY.
Responded to dispatch calls promptly.
Prioritized incoming requests for transportation depending upon criticality of patient condition.
Checked vehicle fluid levels before and after each shift, topping off coolant, gasoline and oil.
Documented each transport, including patient name, mileage and services rendered.
Sanitized medical equipment and inside of vehicle after each transport to avoid spread of germs.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Identified maintenance issues and notified mechanics to schedule repair work.
Carried food in insulated bags to maintain hot or cold temperature.
Collected tips from customers through hands-free electronic methods.
Revitalized sagging delivery business for local pizza franchise by winning satisfied customers, resulting in clear upward trend in orders and sales volume.
Represented my employer with pride and enthusiasm, helped recruit and train new team members and set example at helping customers and management beyond job description requirents.
Delivered food to customers in the Buffalo area.
Communicated with customers cheerfully and built lasting and loyal business relationships with repeat delivery customers, resulting in long-term business and referrals.
Modeled safe and courteous driving in any weather condition, maintained clean traffic record and kept vehicle clean, attractive to customers and in top operating condition.
Collected and documented animal information such as weight, size, physical condition and food intake.
Restocked animal care supplies such as cotton swabs, [Type] and [Type].
Washed animals' food and water bowls.
Documented and reported issues or incidents with animals by communicating with owners and other key people in the pets life.
Replaced soft fabric items such as blankets by running washing machine to provide fresh laundry.
Administered medications to animals with meals or treats.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Walked dogs for the amount of time suitable for size and age.
Sprayed down and applied cleaning solutions to animal cages to remove waste and dirt.
Promoted optimal mental and physical health by feeding and watering every animal on regular schedule.
Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
Circuit City - Product Specialist City, STATE, 02/2005 - 01/2009
Expanded knowledge of each product and all its functions.
Learned about product's technical specifications and accurately explained specifications to customers and work team.
Utilized active listening and effective interpersonal skills to build customer relationships that lasted years.
Provided assistance to customers, helping find needed products and introducing new offerings.
Demonstrated how to properly use and apply products, enabling customers to learn about features before purchasing items.
Rearranged products to make sure assigned areas looked clean and inviting to shoppers.
Took part in trainings and workshops, learning about upcoming product launches and new merchandise.
Always up selling to boost the companies sales and happy customer numbers
Using the computer/register to put customers information into for possible future needs. Ringing up their total and giving proper change back.
Montana's Steakhouse - Hostess/Server Trainer City, STATE, 09/2004 - 10/2005
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Upsold customers and optimized table-turns to outperform average sales.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Carefully calculated the guests bill, and handing it to them asking kindly if there was anything else I could do to ensure their total happiness with their visit that evening. Asking them to please come see us again soon, using the cash register, cashed them out with a friendly smile
Tijuana Tacos - Food Server City, STATE, 06/2003 - 07/2005
Welcomed and helped customers decide on what food and drink choice they desire.
Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
Inventoried food supplies to determine needs and replenish stations.
Calculated charges on the cash register, cashing customers out always ensuring to ask the customer to please come back soon, with a friendly smile.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Denny's - Hostess/Server Captain City, STATE, 02/1999 - 05/2003
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Provided exceptional service to every single customers every shift I worked here.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Calculated charges, issued table checks and collected payments from customers.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Upsold customers and optimized table-turns to outperform average sales as much as possible.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
Created positive guest experience by listening to guest needs and recommending options to meet requests.
Delivered high-quality service and quick beverage service to promote customer satisfaction.
Maintained thorough knowledge of menu to describe dining options.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Cleared dishes from tables during and after meal service to maintain clean dining area.
Minimized customer wait times by taking and filling large volume of orders each day.
Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.
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