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Delivery Driver Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

I speak 3 languages- English, Spanish and Tagalog. I love people. I'm very passionate on interacting to people and helping them on what they need so we can draw sales, I hope, your company Ma'am/ Sir will consider my application for I can assure you that I deliver my job to the best I can that the company could be happy and could consider me as an Asset because I'm a hardworking cheerful friendly person, very flexible, fast learner and can adjust easily to my new environment. And I give my best customer service to the company's client so that they will keep coming back because they like our service. I'm also a retail professional who excels in fast-paced environments. Extensive experience in customer service, merchandising, POS systems and cash handling skills. I love people. I'm very passionate on serving people and I'm customer oriented.

Skills
  • Multilingual- Spanish, English and Tagalog
  • Staff education and training
  • Client service
  • Cash handling
  • Customer-oriented
  • Very friendly service
  • Active listening skills
  • Retail sales
  • Upselling techniques
  • POS systems knowledge
  • Cash register, cash
  • Register, closing, credit, layout, listening, store merchandising
  • Stocking
  • Merchandising
  • Motivated team player
  • Employee relation
Work History
06/2021 to 09/2021 Delivery Driver Value City Furniture | Jeffersonville, IN,
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Delivered packages to customer doorsteps and business offices 100%.
  • Fostered positive working relationships with regular customers.
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
  • Successfully avoided time delivery delays by carefully planning best routes.
07/2021 to 09/2021 Delivery Driver Value City Furniture | Lansing, MI,
  • Worked overnight shifts during peak periods to meet coverage needs.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Delivered packages to customer doorsteps and business offices 100%.
  • Fostered positive working relationships with regular customers.
11/2015 to 09/2021 Customer Service Associate/Cashier/Sales Associate Macys Inc. | City, STATE,
  • Initiate up-sell techniques to increase sales, boosting sales 100%
  • Maintain financial accounts by processing customer adjustments
  • Welcome customers with friendly smile into store and helped them and assisted them of whatever need for them to have wonderful shopping experience in store
  • Determine customer needs by asking relevant questions and listening actively to responses

I operate a cash register for cash, check and credit card transactions. I also stock and replenish merchandise according to store merchandising layout. I also alert customers to upcoming events and promotions. And I complete all point of sale opening and closing procedures, including counting the contents of the cash register

  • Resolve product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders
  • Develop highly empathetic client relationships and earned reputation for exceeding service standard goals
  • Making sure that all merchandise that's been returned in our department will be returned back to floor so that we can sell them back if the merchandise is not damaged
  • Keeping our department hazard-free by keeping our walk way clear
  • Shadowing or teaching new hired associates on how our department works
  • Show them our team work by demonstrating to them how
  • Maximized efficiency by removing safety hazards and debris from work areas
  • Trained team on all aspects of operating procedures and company services
  • Demonstrated knowledge of company mission and goals and mentors employees in reaching objectives aligned with company core values
  • Delivered excellent customer service, resulting in consistent 100 % customer satisfaction rating
04/2015 to 04/2016 Cashier /Retail Sales Associate Big Lots Stores Inc. | City, STATE,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • I cleaned and organized store, including the check out desk and displays I also stocked and replenished merchandise according to store merchandising and layouts
  • I welcomed customers with a big smile into the stores and helped them locate items and assisted them for what they needed in the store
Education
Expected in 10/2020 Real Estate | Licensed Real Estate Agent Gold Coast Real Estate School, Lantana, GPA:
Expected in 2017 Associate of Applied Science | Practical Care Assistant Palm Beach State College, Lake Worth, FL GPA:
Expected in 2009 GED | Language Oficina Municipal De Informacion, Madrid, Spain GPA:

Basic Spanish

Expected in 2007 GED | Language Cambridge School Of Languages , Singapore, GPA:

Basic Spanish

Expected in 1998 Bachelor of Science | Business AdministraUon Makati University '- Manila Philippines, Philippines, GPA:

Majoring in Marketing with Accounting minor

Certifications

I have my different certifications when requested by the employers base on my educational attainments.

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Resume Overview

School Attended
  • Gold Coast Real Estate School
  • Palm Beach State College
  • Oficina Municipal De Informacion
  • Cambridge School Of Languages
  • Makati University '- Manila Philippines
Job Titles Held:
  • Delivery Driver
  • Delivery Driver
  • Customer Service Associate/Cashier/Sales Associate
  • Cashier /Retail Sales Associate
Degrees
  • Real Estate
  • Associate of Applied Science
  • GED
  • GED
  • Bachelor of Science