Delivery Driver Resume Example

Education and Training

GEDHomeschooling, CityExpected in November 2021

Some College (No Degree)Cosmetology EducationMilan Institute of Cosmetology, City

KristaFlores

Summary

To Whom it may concern,

My name is Krista, i am a very ambitious,loving,outgoing,caring person. I love to put a smile on someones face and be there in their time of need. Helping people is truly my passion, I love being able to sit down and listen to someone who is having a hard day or just having a rough time in life. I have been though some things myself in my own life so i feel like i can relate to alot of people. I am the type of person who passes no judgement no matter what the situation may be. I am very driven and i put 100% into everything that i do. I am very reliable and take my work very seriously. I am someone who you can depend on and if given a hard task i will do whatever i have to do to make sure it gets done using the resources around me or just by using the knowledge that i have learned throughout my life. My greatest passion is taking care of people and helping people as much as i can. Over the years and with previous jobs i have learned plenty of social skills. problem solving, working as a team with my other co-workers. If there is ever a problem that occurs i prefer to try and handle it myself or with a fellow co-worker before i take it to management, unless it is a problemthat needs to be brought to managements attention immediately. Overall i am a very hard worker and give/put my all into the job i am hired for. As for my flaws, i would say one of my biggest flaws is over doing myself, i tend to my heart into my work more then i should. For example: if there is a problem at work i tend to take it home with me and sometimes it can affect my mood at home but it is all because i have a huge heart and i care deeply about people around me. But that is something that i am working on. I am a very easy person to get along with and i love working as a team with my co-workers but i am also okay with working alone. This is just a quick summary of who i am as a person and employee.

Skills

Lifts up to 25-35 pounds
Excellent sense of direction
Local Delivery
Dependable and reliable
Comfortable with overnight runs
Exceptional written and verbal communication skills
Local routes understanding
Perfect attendance record
Responsible driver
Goods Transport

Customer Service
Time management skills
Retail Logistics
Social skills
Excellent Support system
Basic clerical knowledge
Strong problem solver
Listening and being someone to talk to if someone is in need I love being able to give advise to the best of my knowledge and offering my support when needed.
Being a positive and uplifting role model

Experience

Delivery Driver

Company Name | City, State | May 2019 - Current

Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Handled merchandise in accordance with product handling standards.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Answered customer questions regarding shipments.
Notified customers of delays, decreasing calls to support.
Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Processed payments by accepting cash, checks and credit card payments.
Maintained safe driving habits to protect property and general public on roadways.

Delivery Driver

Company Name | City, State | February 2018 - Current

Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Handled merchandise in accordance with product handling standards.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Answered customer questions regarding shipments.
Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
Processed payments by accepting cash, checks and credit card payments.

Retail

Company Name | City, State | January 2021 - March 2021

Engaged positively with each customer, providing professional and polite support for sales and service needs.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Calculated pricing, applied discounts and collected payment to process transactions.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Answered questions about current promotions and resolved issues according to store policies.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Increased customer service feedback scores by delivering outstanding service to customers daily.
Offered coupons and special deals to increase quantity of customer spending.
Designed and deployed new display ideas to improve accessibility to merchandise.
Offered friendly greetings and assistance to incoming customers.
Established good customer relations and excellent service to build and retain loyal customers.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Managed cash register operations using POS system, including processing sales and returns.
Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Maintained current store, product and promotional knowledge to drive consistent sales.
Explained company's product and service offerings to clients, enabling each to choose options best fitting personal needs.
Stocked, replenished and organized inventory to keep store merchandise fresh.
Recommended accessories and delivered details regarding latest promotions to increase sales.
Increased store sales by cross-selling complementary items.

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