LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Time maintenance and absolute professionalism

Skills

Critical thinking and problem solving.

Teamwork and collaboration.

Professionalism and strong work ethic.

Oral and written communications skills.

Leadership.

Experience
Delivery Driver, 10/2019 to 02/2020
Home DepotDearborn Heights, MI,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Processed payments by accepting cash, checks and credit card payments.
  • Navigated and operated [Number]-foot truck to deliver [Number] deliveries per day.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maintained safe driving habits to protect property and general public on roadways.
Shift Leader, 08/2017 to 08/2019
Res-Care, Inc.Fort Wayne, IN,
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
  • Generated reports to assess performance and adjusted workflows to realign with targets.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Organized daily workflow and scheduled staff vacations for adequate coverage.
  • Oversaw timely execution of promotions and marketing programs.
  • Implemented continuous improvement programs to increase productivity, improve quality and reduce costs.
  • Resolved customer complaints and reported issues to senior management.
  • Documented receipts, employee hours and inventory movements.
  • Managed and mentored [Number] staff members.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Created and improved daily operational plans, including production schedules and optimizing task flows.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Assisted with performance reviews to identify areas of improvement.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
Cashier, 07/2016 to 08/2016
Goodwill Of North GeorgiaConyers, GA,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Increased sales by suggesting specific complementary items to customers.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Cashier, 08/2014 to 06/2015
Goodwill Of North GeorgiaCovington, GA,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Education and Training
High School Diploma: , Expected in 07/2015
Barron Collier High School - Naples, FL
GPA:

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Resume Overview

School Attended

  • Barron Collier High School

Job Titles Held:

  • Delivery Driver
  • Shift Leader
  • Cashier
  • Cashier

Degrees

  • High School Diploma

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