LiveCareer-Resume

delivery driver resume example with 15+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

As an Owner I was required to function in every aspect of my business to include: hiring, payroll,training, distribution of hours, organizing of routes, in state deliveries, inner state deliveries, maintain fuel cost,create, activate website and control the bottom line profit.

From a customer service perspective I have always exceeded in creating a raven fans through the concept of a customer deserves to be given the upmost respect and service because the reality is it is truly a privilege she/he choose do business with you. A customer problem is a opportunity to show why we are worth allowing us to correct his/her issue.

The logistics phase from point of sell to the product delivered to the customer place of business is my strongest point. This strength is derived from my previous mentioned experience as well as having been a sells background, that I was dependant upon prompt efficient logistics to maintain my income.

Skills
  • HAZMAT endorsement
  • Cargo handling
  • Defensive driver training
  • Exceptional written and verbal communication skills
  • Perfect attendance record
  • Route management
  • Time management skills
  • Customer Service
  • Dependable and reliable
Experience
08/2017 to Current Delivery Driver Home Depot | Clarkston, MI,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Positioned blocks and ties around items to secure cargo during transit.
  • Completed order forms and collected payments to keep customer accounts current.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Notified customers of delays, decreasing calls to support.
  • Answered customer questions regarding shipments.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Handled merchandise in accordance with product handling standards.
11/2015 to 06/2017 Owner/Operator Lineage Logistics | Bloomingdale, GA,
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Directed hiring and training of new department managers to drive organizational improvements.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Set pricing structures according to market analytics and emerging trends.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Coordinated with webmaster to develop website and create online advertisements, boosting online sales 100%.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
11/2005 to 11/2015 Furniture Repair Technician/Customer Service Representative American Signature Furniture | City, STATE,
  • Inspected damaged furniture to assess extent and determine optimal repair or restoration strategies.
  • Examined pieces to determine damage, deterioration and optimal restoration method.
  • Improved profit margins by streamlining operations and workflow.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
Education and Training
Expected in Associate of Science | General Studies Florida State College At Jacksonville, Jacksonville, FL GPA:

Was attending the nursing program but despite having a GPA of 3.6 the clinicals conflicted with my need to work and produce a certain amount of income for my family.

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Resume Overview

School Attended

  • Florida State College At Jacksonville

Job Titles Held:

  • Delivery Driver
  • Owner/Operator
  • Furniture Repair Technician/Customer Service Representative

Degrees

  • Associate of Science

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