Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plan and manage efficient routes to maximize deliveries and customer satisfaction. Responsible Driver adept at navigation and providing efficient, on-time deliveries. Possesses comprehensive visual memory and excellent sense of direction to deliver goods. Veteran understanding of long-haul drives. Detail-oriented offering demonstrated success diagnosing and testing equipment to address challenges and reduce downtime. Consistently acknowledged by management for expedient completion of service tickets and commitment to effective customer communication. Immediately and accurately processes paperwork and performs data entry upon completion of each job. Hardworking and skilled at diagnostics and repairs illustrated through many years of experience. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work. Thorough Service Technician utilizes in-depth knowledge of troubleshooting and repair. Talented at handling multiple work orders with efficiency and focus on quality. Excellent work ethic and continuous drive to acquire new service and repair skills.

  • Excellent sense of direction
  • Route management
  • Pallet jack and hand truck operation
  • Customer Service
  • Perfect attendance record
  • Dependable and reliable
  • Responsible driver
  • Diagnostics expertise
  • Service ticket accuracy
  • Mechanical abilities
  • Expertise in installations
  • Troubleshooting and analysis
  • Testing and analysis
  • Power tool mastery
  • Hand tool expertise
  • Troubleshooting skills
  • Preventive maintenance
  • Client relationship management
  • Estimating abilities
  • Component repairs
  • Property and facility inspections
  • Tactful and diplomatic
  • Reporting and documentation
  • Time management
  • Preventative measures
  • Reports and documentation
  • Pest identification
  • Adaptable
  • Safety protocols
  • Protective gear and equipment knowledge
  • Chemical solution knowledge
  • Pest bait and trap knowledge
  • Pesticide applications
  • Data entry
  • Infestation identification
  • Upselling and cross-selling
  • Dedicated and driven
08/2020 to Current
Delivery Driver Potbelly Sandwich Shop Linthicum, MD,
  • Drove up to 600 miles daily using 26 foot box truck vehicle to deliver oversized items..
  • Verified loads against shipping papers.
  • Positioned blocks and ties around items to secure cargo during transit.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Collected payment from customers and provided receipts.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Unloaded packages from trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Notified customers of delays, decreasing calls to support.
  • Answered customer questions regarding shipments.
  • Handled merchandise in accordance with product handling standards.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
05/2017 to 07/2020
Pest Control Technician Seaworld Parks San Diego, CA,
  • Determined extent of damage to property and structures, as well as optimal methods of remediation.
  • Used brooms and rakes to remove debris and enhance effectiveness of chemical applications.
  • Calculated fumigant and chemical applications requirements based on size of building and exterior footprint.
  • Set mechanical traps, baits and glue boards to remove pests from interior areas.
  • Estimated costs, collected payments and issued receipts to keep financial and client account accurate.
  • Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
  • Identified infestations and isolated sources with physical inspections of premises.
  • Demonstrated in-depth product knowledge such as accurate service pricing and promotional offers.
  • Met with customers at residences and places of business to check on pest and rodent situations.
  • Strictly adhered to all safety procedures when applying pesticides to reduce exposure to people and animals.
  • Recognized for consistent quality service and efficiency.
  • Evaluated sites such as wall and roof porosity and possible areas of pest invasion.
  • Measured dimensions of areas requiring treatment.
  • Attended workshops and seminars hosted by employer to keep current on methods regarding pest control.
  • Maintained knowledge and adhered to state rules and regulations.
  • Identified pest issues, placed traps and bait and removed dead pests after extermination.
  • Determined costs involved for treatment services and delivered estimates to customers.
02/2011 to 05/2017
Service Technician Ace Hardware Canton, GA,
  • Offered repair or service options to help customers make decisions.
  • Tracked all changes and actions in computer-based documentation system.
  • Operated diverse range of mechanical and manual servicing equipment.
  • Streamlined preventive maintenance repair processes to support timely completion.
  • Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
  • Assessed and identified issues and quickly resolved to restore functionality.
  • Serviced and repaired equipment according to manufacturer guidelines.
  • Adhered to company and OSHA-defined protocols to promote workplace safety.
  • Tested components, assemblies and systems to diagnose problems.
  • Installed new systems and components according to service orders and manufacturer instructions.
  • Inspected machinery and components to troubleshoot operations.
  • Assessed fluids, belts, leaks and other system components of vehicles according to checklist.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
  • Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
Education and Training
Expected in
: Ford Vehicles And Sysytems
Ford Customer Service Training - ,
Expected in 05/1998
High School Diploma:
Central High School - Fruitvale, CO,

Certifications in Electronics Diagnosis and Repair, Steering and Suspension System Class, Advanced Climate Control Diagnosis and Service, Advanced Brake System Diagnosis and Service, Electronics Diagnosis and Repair (2), Engine Diagnostic and Repair, Brake System Diagnosis and Repair, Noise,Vibration, and Harshness Diagnosis.

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Resume Overview

School Attended

  • Ford Customer Service Training
  • Central High School

Job Titles Held:

  • Delivery Driver
  • Pest Control Technician
  • Service Technician


  • Some College (No Degree)
  • High School Diploma

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