Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.

  • Courteous and polite demeanor
  • Time management skills
  • Exceptional written and verbal communication skills
  • Dependable and reliable
09/2015 to Current
Delivery Driver Potbelly Sandwich Shop Moore, OK,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Processed payments by accepting cash, checks and credit card payments.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
  • Verified order details at distribution center and customer locations to prevent errors.
11/2013 to 09/2015
Fire and Water Damage Restoration Technician Think Aksarben Omaha, NE,
  • Restoration Supervisor
  • RRP Certified
  • Provided restoration services for structures that have been damaged by fire, mold, water, and weather.
  • Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
  • Cleaned carpet, upholstery and draperies to remove effects of smoke and water damage.
  • Inspected completed restoration to ensure conformance to standards.
  • Verified moisture presence and sprayed and fogged upholstery, carpets, and accessories with fabric conditioners and protectors.
  • Standardized water monitoring and evaluation strategies to obtain consistent data for comparison.
  • Perform production processes, demolition, and other labor-intensive tasks
  • Inventory and load the work vehicle with equipment, products, and supplies needed for each project. Maintain a clean and organized vehicle and clean equipment appearance.
  • Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
  • Adhere to safety and risk management guidelines at all times
  • Communicate with restoration supervisor and other technicians to maintain efficient production processes
  • Perform end-of-day/end-of-job cleanup and breakdown. Leave job site with a clean and orderly appearance
04/2012 to 09/2014
Barista Schlotzsky's Deli Abilene, TX,

• Greeting customers in a friendly manner and taking food and drink orders

• Preparing and serving beverages, ranging from simple to elaborate ones

• Preparing and serving food items such as soups, sandwiches and pastries

• Answering customers’ questions about menu choices

• Promoting and recommending menu options to customers

• Taking payment from customers

• Maintaining inventory and equipment by cleaning, troubleshooting and scheduling repairs

• Keeping the work environment sanitary and organized

• Evaluating and modifying processes to improve efficiency and quality of service

• Working to attract new customers and expanding the menu

09/2010 to 04/2012
Crew Member McDonald's City, STATE,

• Work front counter and drive-thru primarily

• Take orders accurately, operate the register and POS system, maintain restaurant cleanliness.

• Run orders, take orders, operate a POS system, present customers with purchase food, handle cash, prepare food

• Job duties include operating a cash register, running the drive-thru, cleaning the restaurant, and completing other assign tasks.

• Maintain open and effective communication customers and managers.

• Cashier and take orders, excellent one-to-one communication with customers.

• Document food temperatures, organize inventory prior to truck orders, follow Chipotle sanitation guidelines, & provide friendly customer service.

• Document food temperatures, organize inventory prior to truck orders, follow Chipotle sanitation guidelines, & provide friendly customer service.

Education and Training
Expected in 05/2012
High School Diploma:
Washington High School - Washington, IL,

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School Attended

  • Washington High School

Job Titles Held:

  • Delivery Driver
  • Fire and Water Damage Restoration Technician
  • Barista
  • Crew Member


  • High School Diploma

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