LiveCareer-Resume

delivery driver resume example with 4 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Energetic Cashier with 2 years of experience assisting customers in fast paced settings with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport.

Skills
  • Loss prevention
  • Merchandise stocking
  • Dependable and reliable
  • Adaptive team player
  • Cash handling accuracy
  • Perfect attendance record
  • Flexible schedule
  • Excellent time management
  • Excellent multi-tasker
  • Organized
  • Approachable
Education and Training
MedCerts Livonia, MI, Expected in 08/2020 Vet Tech Certification : Veterinarian Assisting - GPA :
Cudahy High School Cudahy, WI Expected in 07/2018 High School Diploma : - GPA :
Experience
Sysco - Delivery Driver
Norcross, GA, 09/2019 - Current
  • Processed payments by accepting cash, checks and credit card payments.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Handled merchandise in accordance with product handling standards.
  • Resolved customer problems and complaints effectively by fixing incorrect orders.
  • Coordinated with Dominos to get delivery route information and changes.
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by 25%.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Replenished shelves to maintain adequate merchandise levels.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Provided advice and front-line expertise to internal committees in order to improve team, service and procedural standards.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
  • Exceeded team goals and collaborated with staff to implement customer service initiatives.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Assisted customers with completing quick and efficient sales transactions.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
Martin Management Group - Cashier
Ontario, CA, 03/2019 - 09/2019
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed returned items in accordance with store policy.
  • Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Helped customers find specific products, answering questions and offering advice.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new employees in cashiering procedures, offering assistance in resolving register issues.
  • Updated signage to reflect new pricing or temporary promotional strategies.
  • Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
  • Properly disposed of debris and box packaging.
  • Removed debris from aisles to avoid blocking customers or adding any safety concerns.
Kmart - Cashier/Stocker Associate
City, STATE, 02/2017 - 12/2018
  • Assisted customers with account updates, new service additions and promotional offers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed returned items in accordance with store policy.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant record keeping.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Worked closely with front-end staff to assist customers.
  • Received payments for Sears credit cards and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Blocked and faced all products on shelves and displays to meet company policies.
  • Followed proper stock rotation procedures to minimize obsolescence and removed any out of date items from sales floor.
  • Updated signage to reflect new pricing or temporary promotional strategies.
  • Moved and rebuilt shelves, racks, and displays to increase visibility of merchandise.
  • Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
  • Scanned container labels to verify contents and determine target destination using RF scanners.
  • Stocked and rotated products, supplies and paper goods.
  • Palletized merchandise for easy movement to sales floor locations.
  • Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free-flowing aisle ways.
  • Greeted customers and retrieved products requested.
  • Properly disposed of debris and box packaging.
  • Removed debris from aisles to avoid blocking customers or adding any safety concerns.
  • Manually lifted materials weighing up to 50 pounds on regular basis.
  • Checked shelves to ensure adequate stock.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Assisted customers by locating items and moving heavy purchases to vehicles.

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Resume Overview

School Attended

  • MedCerts
  • Cudahy High School

Job Titles Held:

  • Delivery Driver
  • Cashier
  • Cashier/Stocker Associate

Degrees

  • Vet Tech Certification
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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