LiveCareer-Resume

delivery driver clerk resume example with 20+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
  • As a hardworking energetic individual I enjoyed being a UPS Delivery Driver with 28 years of experience through teamwork efficiency and maintaining on-time deliveries. I developed great relationships with large accounts as well smaller businesses handling documents and packages with integrity and safely loading and unloading parcels. I’m a quick leaner with a very optimistic attitude friendly personality and definitely a team player but I can also be independently efficient when working alone. As a natural self-starter I’m always productive and can multitask under pressure while focusing and maintaining safe work methods.
  • I have very good organizational skills leadership qualities and attention to detail along with dependability consistency and determination give me a dedicated demeanor. I’m eager to put these skills I’ve learned over the years to open new opportunities and possibilities.
Skills
  • Route Planning
  • Local Routes Understanding
  • Customer Relationships
  • Safe Driving Record
  • Pallet Jack and Hand Truck Operation
  • Efficiency and Time Management
  • Local Delivery
  • Responsible Driver
  • Attention to Detail
  • Experienced Manual Transmission Driver
  • Courteous and Polite Demeanor
  • Traffic Laws and Regulations
  • Customer Service
  • GPS Navigation
  • Loading and Unloading
  • Clean Driving Record
  • Route Management
  • Dependable and Reliable
  • Problem-Solving
  • Ability to Lift 50 Pounds
  • Time Management
  • Excellent Sense of Direction
  • Verbal and Written Communication
  • Dispatch Communication
  • Valid Driver's License
  • Teamwork and Collaboration
  • Trip Planning
  • Pre-Trip and Post-Trip Inspections
  • Dependability and Honesty
  • Defensive Driving
  • Punctual and Reliable
Experience
06/2020 to Current Delivery Driver Clerk Ryder System | Coppell, TX,

Mainly correcting undeliverable packages the Drivers bring back to the hub for example bad addresses, need apt/suite, refused, will calls ,etc. Also basic computer use researching shipper/receiver address information.

I also do my best to mentor most of the new driver’s to help them slow the game down be a little more efficient and above all have a safe and long career.

07/1996 to 06/2020 Delivery Driver UPS | City, STATE,
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Processed payments by accepting cash, checks and credit card payments.
  • Recorded pertinent delivery information needed for accurate tracking.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Submitted receipts and money received from deliveries at end of each shift.
  • Operated forklifts, hand trucks and pallet jacks to load and unload vehicles.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables.
  • Handled merchandise in accordance with product handling standards.
  • Utilized street maps to plan and determine most efficient routes.
  • Performed deliveries throughout greater [Type] area.
  • Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Maximized schedule efficiency and personal use of time by planning optimal routes.
  • Retained valid proof of insurance and registration in vehicles.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Notified customers of delays to decrease calls to support.
  • Answered customer questions regarding shipments.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
  • Lifted freight and other objects of various shapes, sizes and weights up to 150 pounds.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Maintained dozens long-term customer accounts worth over $[Amount] through exceptional customer service.
  • Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Applied defensive driving and safety techniques to prevent accidents.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Navigated and operated box trucks to deliver products and materials.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Submitted accurate invoices, shipping paperwork and logs to support timely record-keeping.
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
  • Obtained signatures needed to complete and process paperwork.
  • Processed shipment documents neatly and efficiently for each load.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Obtained and maintained proper delivery authorization and pickup documentation.
02/1994 to 07/1996 Preloader UPS | City, STATE,
  • Loaded and unloaded materials by hand or with equipment to help team meet work demands.
  • Scanned [Number] packages per day to verify proper shipping information.
  • Assisted sorters by loading trucks with assigned packages for routes.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Used scanners to track parcel information, condition or receipt.
Education and Training
Expected in 05/1989 High School Diploma | Ranch High School , Las Vegas, NV, GPA:

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Resume Overview

School Attended

  • Ranch High School

Job Titles Held:

  • Delivery Driver Clerk
  • Delivery Driver
  • Preloader

Degrees

  • High School Diploma

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