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Delivery Driver Resume Example

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DELIVERY DRIVER
Professional Summary

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service.

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.

Work History
Papa Johns - Delivery DriverBirmingham, AL12/2019 - 02/2020
  • Kept detailed records of sales, payments and completed or in-progress deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Accurately recorded delivery, payment and route information using Software.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Worked overnight shifts during peak periods to meet coverage needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
Walmart - E-Commerce Personal ShopperTrussville, AL06/2018 - 01/2020
  • Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
  • Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
  • Actively promoted e-commerce department services to customers by highlighting benefits and service offerings during in-store interactions.
  • Packaged fragile and perishable merchandise for transport to support safe, intact delivery of all requested products.
  • Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
  • Aided new customers during e-commerce service registration processes to enable return patronage.
  • Received and stocked merchandise to general sales floor and e-commerce-specific shopping areas, complying with prescribed organization and planning policies.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Consulted with customers on food selections and custom order requests.
  • Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Loaded and unloaded orders at customer's homes or locations.
  • Tracked substitutions and informed customers of changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Subway - Sandwich ArtistBirmingham, AL09/2018 - 12/2019
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Efficiently prepared sandwiches and other menu items for guests.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Cleaned food preparation areas, tools and equipment.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Assisted guests, including offering personable greetings and taking orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Jacks - Kitchen Staff MemberTrussville, AL06/2017 - 12/2017
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Sanitized all pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Strategically plated hot meals and salads in aesthetically pleasing arrangements.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Checked pantry multiple times per shift and restocked it whenever food items were running low.
  • Maintained composure and work quality while under stress.
  • Used proper handling and preservation methods while packaging and storing food products.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
Skills
  • Order Picking and Processing
  • Safe driver training
  • GPS and Route Planning
  • Shipping and packaging
  • Database Management
  • Equipment monitoring
  • Customer-oriented
  • Sales proficiency
  • Accurate money handling
  • Online ordering familiarity
  • Customer Relations
  • Delivery management
  • Product knowledge
  • Product and service sales
  • Guest seating arrangements
  • Leadership
  • Relationship-Building
  • Critical thinking
  • Teambuilding
  • Reading comprehension
  • Stocking and replenishing
  • Payment processing
  • Store opening and closing
  • Point of sale knowledge
  • Food Safety
  • Food Preparation
  • Cash Handling
  • Customer Complaint Resolution
  • Health and Safety Standards
  • Food Delivery
  • Product Knowledge
  • Cash Register Operation
  • Product Delivery
  • Payment Collection
  • Delivery confirmations
  • Phone orders
  • GPS navigation
  • Smartphone operation
  • Motor vehicle operation
  • Mobile payment technology
  • Route planning
  • Responsible
  • Excellent work ethic
  • Product presentation
  • Product promotions
  • Merchandise sales
Education
05/2019Clay-Chalkville High SchoolPinson, ALHigh School Diploma
University Of Alabama At BirminghamBirmingham, ALN/A
Fortis InstituteBirmingham, ALN/A
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Resume Overview

Companies Worked For:

  • Papa Johns
  • Walmart
  • Subway
  • Jacks

School Attended

  • Clay-Chalkville High School
  • University Of Alabama At Birmingham
  • Fortis Institute

Job Titles Held:

  • Delivery Driver
  • E-Commerce Personal Shopper
  • Sandwich Artist
  • Kitchen Staff Member

Degrees

  • High School Diploma
    N/A
    N/A

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