LiveCareer-Resume

delivery driver resume example with 8 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.

Skills
  • Cargo handling
  • Excellent sense of direction
  • Route management
  • Customer Service
  • Decision Making
  • Time Management
  • Organizational Skills
  • People Skills
  • Good Work Ethic
  • Active Listening
  • PPE Use
  • Basic Math
  • Critical Thinking
  • Computer Skills
  • Planning & Organizing
  • Detail-Oriented
  • Problem-Solving
  • Microsoft Office
  • Multitasking and Organization
  • Coordination Skills
  • Proper Phone Etiquette
  • Transporting Clients
  • Client Satisfaction
  • Attention to Detail
  • Appointment Setting
  • Excellent Communication
  • Desire and Drive to learn and improve on new and current skills and knowlage
  • Customer Needs Assessment
  • Teamwork and Collaboration
  • Product Recommendations
  • Upselling Techniques
  • Merchandising Knowledge
  • Customer- and Service-Oriented
  • Reading Comprehension Skills
  • Superb Time Management
  • Energetic Self-Starter
  • Excellent Communication Skills
  • Team Player Mentality
  • Reliable and Punctual
  • Friendly and Outgoing
  • Listening Skills
Experience
Delivery Driver, 02/2020 to Current
The Kelly GroupDecatur, IL,
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Notified customers of delays to decrease calls to support.
  • Recorded pertinent delivery information needed for accurate tracking.
  • Utilized street maps to plan and determine most efficient routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Managed proper transportation of dangerous goods with no incidents.
  • Directed and balanced loads to reduce on-road incidents.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Managed efficient loading and securing of delivery items into vehicles.
  • Followed company and legal requirements for deliveries, money handling and transportation.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Retained valid proof of insurance and registration in vehicles.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Maximized schedule efficiency and personal use of time by planning optimal routes.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
Direct Support Professional, 06/2017 to 12/2020
HumanimGlen Burnie, MD,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported clients to doctor's appointments and errands.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Partnered with interdisciplinary teams to implement care plans.
  • Assisted client with personal hygiene, mobility and transportation.
  • Served meals and assisted immobile or disabled individuals with eating.
  • Improved patient outlook and daily living through compassionate care.
  • Documented client progress in charts and logbooks.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
  • Assisted individuals in learning and developing new skills.
  • Used approved crisis intervention techniques in emergency situations.
Sales Associate, 07/2014 to 06/2017
Family ExpressFrankfort, IN,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Used technology resources to assist customers in locating and selecting items.
  • Assessed customer needs to provide assistance and information on product features.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Increased purchase amounts by cross-selling with similar products.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
Education and Training
GED: , Expected in to Watertown High School - Watertown, SD
GPA:

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Resume Overview

School Attended

  • Watertown High School

Job Titles Held:

  • Delivery Driver
  • Direct Support Professional
  • Sales Associate

Degrees

  • GED

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