Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skillful in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems.

Skills
  • Product and Service Sales
  • Accurate Money Handling
  • Cash Handling
  • Guest Services
  • Store Merchandising
  • Cleaning
  • Cash Register Operation
  • Product Knowledge
  • Store opening and closing
  • Organization
  • Customer service
  • Good listening skills
  • Good telephone etiquette
  • Multitasking abilities
  • PoS systems operation
  • Safe food handling
  • Food assembly
  • Currency counting
  • Inventory management
  • Cleaning and sanitizing
  • Refunds and exchanges
  • Basic math skills
  • Order taking
  • Payment collection
  • Teamwork
  • Compassion
  • Critical thinking
  • Microsoft Office
  • Verbal and written communication
  • Clerical
  • Animal husbandry understanding
  • Greenhouse work
Education
Spencer County High School Taylorsville, KY Expected in 05/2018 Diploma : - GPA :
  • Elected to Co-President for Educators Rising in 2017 and 2018
  • Graduated with 3.91GPA
  • Awarded the Faculty Citizenship award
  • Elected Captain of the Archery team
  • Member of BETA and National Honors Society
  • Graduated magna cum laude
  • Participated in band for 8 years
Eastern Kentucky University Richmond, KY Expected in : Elementary Education - GPA :
  • Dean's List Spring semester of 2019
Work History
Waste Pro Usa, Inc. - Delivery Driver
Pembroke Pines, FL, 08/2020 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Secured food to prevent loss and maintain freshness during transport.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Verified orders prior to completing deliveries to avoid customer complaints.
Aaa Mid-Atlantic - Retail Sales Associate
White Marsh, MD, 12/2020 - 01/2021
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Answered questions about store policies and addressed customer concerns.
Aaa Mid-Atlantic - Retail Sales Associate
Crofton, MD, 05/2018 - 05/2020
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Trained new associates on cash register operations, including opening, conducting customer transactions and balancing drawer.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Issued receipts and processed refunds, credits or exchanges.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
Five Guys - Crew Member
Portage, IN, 07/2017 - 12/2017
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Examined trays to check contents for required items and complete orders.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Reduced customer wait times by quickly operating customer window and sales register.

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Resume Overview

School Attended

  • Spencer County High School
  • Eastern Kentucky University

Job Titles Held:

  • Delivery Driver
  • Retail Sales Associate
  • Retail Sales Associate
  • Crew Member

Degrees

  • Diploma

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