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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
I have held several jobs in the food service industry. Also, I have experience in Culinary Arts. During the three years i spent in Culinary Arts, I studied ServSafe. I learned a lot about forborne illnesses and sanitary guidelines. Also, over time i have developed great customer service skills.
Highlights
  • Highly responsible and reliable
  • Point of Sale (POS) system operation
  • Works well under pressure
  • Exceptional interpersonal skills
  • High-volume dining
  • Upbeat, outgoing and positive
  • Mathematical aptitude
  • Food safety understanding
Accomplishments
  • Maintained daily cleanliness of broiler and fryers.
  • Answered telephone calls and responded to inquiries.
  • Lead a team of four to win a garde mange competition.
  • Baked, roasted, broiled, and steamed meats, fish, vegetables and other foods.
  • Assisted in maintaining preparation and service areas in a sanitary condition.
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
  • Cleaned garbage cans with water or steam.
  • Cleaned and organized eating, service and kitchen areas.
Experience
10/2015 to 02/2016 Delivery Driver American Reprographics Company | Atlanta, GA,
  • I was responsible for delivering the food to the customer.
  • Depending on the shift i was on i would also do dishes, clean the floors, food prep, and customer service is always above par I.up-sold additional menu items, beverages and desserts to increase restaurant profits.
  • I always had to take necessary steps to meet customer needs and effectively resolve food or service issues.I correctly received orders, processed payments and responded appropriately to guest concerns.
07/2015 to 11/2015 Server Ecumen | Cedar Falls, IA,
  • During my time at this job, i was responsible for excellent customer service.
  • I Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Up-sold additional menu items, beverages and desserts to increase restaurant profits.
  • Promptly reported complaints to a member of the management team.
  • Frequently washed and sanitized hands, food areas and food preparation tools.
  • Followed all established restaurant practices and procedures.Followed all established restaurant practices and procedures.
  • Worked well with teammates and openly invited coaching from the management team.
  • Took initiative to find extra tasks when scheduled duties were completed.
07/2014 to 09/2015 Delivery Driver/ In store associate Pra Group, Inc. | Norfolk, VA,
  • Took initiative to find extra tasks when scheduled duties were completed.Assisted management with monthly inventory control and weekly stock ordering.Prepared items according to written or verbal orders, working on several different orders simultaneously.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Carefully maintained sanitation, health and safety standards in all work areas.Carefully maintained sanitation, health and safety standards in all work areas.Served orders to customers at windows, counters and tables.Resolved guest complaints promptly and professionally.Served fresh, hot food with a smile in a timely manner.
07/2012 to 07/2014 specialist Bob Evans | City, STATE,
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.Served orders to customers at windows, counters and tables.Resolved guest complaints promptly and professionally.Communicated clearly and positively with co-workers and management.Accurately measured ingredients required for specific food items.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Carefully maintained sanitation, health and safety standards in all work areas.Mastered Point of Sale (POS) computer system for automated order taking.Followed all established restaurant practices and procedures.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Cleaned food preparation areas, cooking surfaces, and utensils.
Education
Expected in 2013 High School Diploma | Culinary Arts Hocking College, Nelsonville, OH GPA:
Culinary Arts
Expected in 2011 High School Diploma Culinary Arts | Tri-County Career Center, Nelsonville, Oh GPA:
I was trained in ServSafe through certification. I learned how to maintain sanitary rules and guidelines. I worked well with people, lead groups through competitions. I learned valuable people skills.
Skills
coaching, interpersonal skills, cooking, customer satisfaction, excellent customer service, customer service, fat, Food safety, health and safety standards, inventory control, windows, Works, neat, people skills, POS, tables, written

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resume Strength

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Resume Overview

School Attended

  • Hocking College
  • Tri-County Career Center

Job Titles Held:

  • Delivery Driver
  • Server
  • Delivery Driver/ In store associate
  • specialist

Degrees

  • High School Diploma
  • High School Diploma Culinary Arts

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