delivery driver resume example with 17+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Results-oriented Construction Manager with more than 13 years of experience in remediation industry. Demonstrated to manage and deliver projects on time and within budget. Extensive knowledge of project development, financial operations and employee relations. Entrepreneurial mindset and skilled in developing trusted relationships. Forward-thinking construction leader and dedicated Project Manager offering 13+ years of construction and contracting experience on various development projects. Well-versed in supervising all phases of construction, from pre-construction through final walkthroughs and closeout. Proven skills in multitasking on multiple projects per year. Diligent, diplomatic and inspirational with solid leadership, organizational and decision-making skills focused on delivering exceptional value to customers with high-quality construction.
Skills
HAZMAT endorsement
Pallet jack and hand truck operation
Excellent sense of direction
Defensive driver training
Experienced manual transmission driver
Courteous and polite demeanor
Retail Logistics
Exceptional written and verbal communication skills
Time management skills
Local Delivery
Customer Service
Computer literate (microsoft word, excel, power point, social media, SEO)
EMT and CPR certified
Trained in martial arts (black belt; tan tsu do, hapketo, taekwondo, jeet kune do
Always willing to learn, grow and expand
Excellent Leadership skills
Proficient with hand/power tools
Always a team player
Goal oriented
Experience
Delivery Driver, 03/2020 - Current Milio's Sandwiches – Sauk City, WI,
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Handled merchandise in accordance with product handling standards.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Answered customer questions regarding shipments.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Notified customers of delays to decrease calls to support.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Processed payments by accepting cash, checks and credit card payments.
Located and selected merchandise to verify against delivery sheet specifications.
Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
Directed product loading and checked load balance to prevent on-road incidents.
Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
Maintained safe driving habits to protect property and general public on roadways.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables.
Performed deliveries throughout greater Hartford/Springfield area.
Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.
Verified order details at distribution center and customer locations to prevent errors.
Delivered items to customers and presented invoices for payments.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Created delivery routes based on destinations and timelines to maintain efficiency.
Answered customer questions regarding products and resolved issues with order accuracy and quality.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Maximized schedule efficiency and personal use of time by planning optimal routes.
Retained valid proof of insurance and registration in vehicles.
Inspected and monitored delivery vehicle and performed basic maintenance.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Followed company and legal requirements for deliveries, money handling and transportation.
Managed efficient loading and securing of delivery items into vehicles.
Logged driving hours and fuel usage data on time to keep reports current.
Eliminated downtime and maximized revenue by providing top product shipment delivery quality control.
Managed proper transportation of dangerous goods with no incidents.
Supported efficient handling of complex claims and followed up on open, denied or suspended claims to complete required line items.
Determined liability, compensability and benefits due on each claim.
Processed medical claims daily and expertly handled as many as 300 files with impeccable quality.
Monitored reports to identify claims issues and worked with adjusters to resolve problems.
Tracked and reported on patterns of claims and repeat offenders to help eliminate system abuse.
Adjusted medical and construction claims under close supervision of more experienced claims team members.
Verified claim data correctness in preparation for processing.
Reviewed history records to determine benefit eligibility for services.
Researched medical claims for validity to resolve discrepancies.
Maintained comprehensive database for enrollment data, claim submission and payment information.
Processed claims according to established quality and production standards and made corrections and adjustments to solve problems.
Coordinated benefits with medical insurance plans and Medicare providers.
Identified client service improvement opportunities in collaboration with team leads and managers to resolve problems.
Verified policy holder data, including age, contact number and physical address.
Complied with confidentiality regulations in handling customer information.
Checked documentation for appropriate coding, catching errors and making revisions.
Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
Updated patient and insurance data and input changes into company's computer system.
Processed claims for payment or forwarded to appropriate personnel for further investigation
Verified patients had proper insurance coverage prior to procedures or appointment scheduling.
Composed business correspondences for supervisors, managers and other professionals.
Corresponded with insurance customers and agents to obtain or relay information on account status changes.
Modified, updated and processed existing policies and claims to reflect changes in beneficiary, amount of coverage and type of insurance.
Precisely calculated refunds, premiums, and adjustments.
Collaborated with fellow team members to manage large volume of claims.
Examined claims, records and procedures to grant approval of coverage.
Assisted new policyholders with processing claims.
Retained strong medical terminology understanding in effort to better comprehend procedures.
Handled billing related activities focused on medical specialties.
Collaborated closely with other team members to resolve large volume of claims on a daily basis.
Signed payment approvals accepted claims.
Roofing Installer, 03/2017 - 11/2019 Ghd – Roseville, CA,
Repaired and replaced roof membrane, sub roofing, sheathing and base materials.
Maintained and repaired roofing tools and equipment.
Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
Participated in all phases and types of commercial roofing.
Overlapped successive layers of roofing material, determining distance of overlap using chalk line, gauge on shingling hatchet and lines on shingles.
Cemented and nailed flashing strips of over joints to achieve watertight seals.
Maintained knowledge of single ply and built-up service and repair.
Trained and oversaw individuals in roofing system installations.
Planned, organized and oversaw daily activities of multiple production crews.
Maintained job site records, daily reports, delay requests and weather reports.
Punched holes in slate, tile, terra cotta and wooden shingles, using punch and hammer.
Completed and submitted accurate work orders to office staff promptly to avoid lags in commencing projects.
Conducted pre-roofing conferences to establish effective communication among construction team.
Water Treatment Plant Operator, 08/2005 - 03/2017 Sevenson Environmental Services Inc. – City, STATE,
Collected samples to assess water quality and tested for pH, hardness and sediment levels.
Followed EPA and OSHA regulations to maintain safety of water and personnel.
Used forklifts, pumping equipment and air compressors frequently.
Used SCADA system to maintain appropriate levels.
Sampled and tested wastewater, applied chemical dosing, received chemical shipments and performed wastewater plant preventive maintenance and minor corrective maintenance.
Conducted laboratory and field tests to monitor water and investigate sources of pollution.
Maintained control of equipment, supplies and vehicles used in water services.
Operated and maintained water treatment equipment.
Compiled and maintained data and records for permit reporting according to regulatory requirements and documented plant procedural and safety standards.
Assisted in design and setup of water treatment activities.
Managed water recovery and control services by detecting leaks, tracing problems and testing flow.
Operated, monitored, maintained and performed troubleshooting for wastewater treatment facility mechanical and electrical systems.
Prepared field reports and performed process control analysis and verified compliance with local, state and federal operating regulations.
Removed old, broken and unsafe water piping and fixtures with expert demolition skills.
Monitored plant supervisory control and data acquisition system (SCADA), calibrated gauges, meters and controls and recorded readings for next shift.
Handled chlorine offloading, cleaned wastewater collection, treatment and reclamation-related equipment and facilities and performed periodic building maintenance.
Ran and operated regulators, diversion chambers, tide gates, pumps, sludge collecting treatment and disposal equipment, blowers, compressors, motors and oil purifying equipment.
Trained and mentored 7 new staff members in cleaning, maintaining and using equipment and on environmental and public safety value of disciplined wastewater treatment.
Verified quality of completed work and inquired about further customers needs to end jobs on professional note.
Performed watch duties and maintenance for plant chlorination equipment, centrifuges, heat exchanger equipment, boilers, valves, pipes and meters.
Remediated structures to dry out wet areas and remove mold.
Supervised shift work periodically to support upper management, created and assigned work orders and monitored overall plant operation.
Education and Training
: Engineering (Pre-Engineering), Expected in - Niagara University - Niagara Falls, NY GPA: Status -
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