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Delivery Driver Resume Example

Resume Score: 80%

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DELIVERY DRIVER
Professional Summary

Polite and professional, successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Eager to learn new skills and ways to apply myself. Happy to help others and meet their expectations. Very outgoing, love to be in control of a situation so that way both parties are satisfied with the results.

Skills
  • Knowledge of state roads and highways
  • Map reading and navigation skills
  • Heavy hauling
  • Safe driver training
  • Logistics Knowledge
  • Logging Paperwork
  • Strong Math Aptitude
  • Equipment monitoring
  • Safety-conscious
  • Advanced planning
  • Shipping and packaging
  • Customer-oriented
  • Safety and compliance
  • Customer support
  • Client Communication
  • Cash Handling
  • Professional Telephone Voice
  • Problem-solving skills
  • Verbal and written communication
  • Microsoft Office
  • Technical Support
  • Logging call information
  • Answering questions
  • Performance improvement
Work History
Delivery Driver, 10/2018 to Current
Papa Johns International Inc. – Tampa, FL
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Worked overnight shifts during peak periods to meet coverage needs.
  • Followed all company policies and procedures during shift.
  • Submitted receipts and money received from deliveries at end of each shift.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of trash.
  • Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Promoted pizza products by distributing door hangers, coupons and promotional materials to customers on delivery route.
  • Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Anticipated customers' questions and complaints and skillfully handled any concerns.
  • Presented customers with bills and receipts to collect payment for items delivered.
  • Logged hours, mileage and order-related activities with company's app to maintain detailed records.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Secured food to prevent loss and maintain freshness during transport.
  • Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
Deli Cook, 11/2017 to 12/2018
Handy Food Stores – Brandon, FL
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Handled portion control activities according to specified instructions provided by chef.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Maintained excellent attendance record, consistently arriving to work on time.
Dishwasher, 08/2016 to 10/2017
Sheraton Hotel & Resorts – Tampa, FL
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Gently moved glassware, crystal and other delicate items to prevent breakage.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
Crew Member, 11/2013 to 05/2016
Mcdonalds – Tampa, FL
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Collaborated with team members to complete orders.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Education
High School Diploma: 06/2015
Hillsborough High School - Tampa, FL
Associate of Science: Criminology/EngineerHillsborough Community College - Tampa, FL

Still attending.

Custom

I love to paint with my girlfriend, she is the one who got me into it. I love the blending of colors and making a "masterpiece". Painting gives me a sense of release and allows me to be myself. I love to workout especially since I have always been the chunky kid. I recently started to take it very seriously. i workout at home, sometimes I got to the gym but not to often. I absolutely cherish the moments i get to play with my dog "Cookie". She is the love of my life, i love watching her play and run around it brings me so much joy. She is my best friend. I love reading eve though i do not do it to often. The times i do read, it gives me a calming sensation. I love to draw, it correlates with my love for painting. they basically go hand and hand. If I am drawing I am painting and if I am painting I am drawing, neither out weighs the other because I love doing them both. I feel at peace whenever I am drawing or painting.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Papa Johns International Inc.
  • Handy Food Stores
  • Sheraton Hotel & Resorts
  • Mcdonalds

School Attended

  • Hillsborough High School
  • Hillsborough Community College

Job Titles Held:

  • Delivery Driver
  • Deli Cook
  • Dishwasher
  • Crew Member

Degrees

  • High School Diploma : 06/2015
    Associate of Science : Criminology/Engineer

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