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Delivery Driver Resume Example

Resume Score: 80%

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DELIVERY DRIVER
Summary

Responsible Driver bringing a [Number]-year, incident-free driving record with multiple endorsements. Extensive trip planning, geography and DOT regulations knowledge.

Skills
  • Defensive driver training
  • Tractor-trailer driving
  • Lifts up to [Number] pounds
  • Skilled forklift operator
  • Excellent sense of direction
  • Pallet jack and hand truck operation
  • Cargo handling
  • Experienced manual transmission driver
  • Responsible driver
  • Dependable and reliable
  • Trip planning
  • Time management skills
  • Comfortable with overnight runs
  • Exceptional written and verbal communication skills
  • Courteous and polite demeanor
  • Local routes understanding
  • Over the road experience
Experience
Delivery Driver06/2016 to 06/2020United RentalsChattanooga , TN

Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

  • Contacted customers prior
  • Exceeded productivity goals by [Number]% through effective routing and planning.
  • Maintained [Numbeaccounts worth over $[Amount] through exceptional customer service.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Promoted [Type] products at route locations, bringing in $[Amount] in additional income per month and driving acquisition goals.
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
  • Cold called more than [Number] customers per week to solicit business opportunities and offer services.
  • Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
  • Completed order forms and collected payments to keep customer accounts current.
  • Verified contents of [Number] daily inventory loads against Bills of Lading with [Number]% accuracy.
  • Pulled and reviewed [Number] daily customer tickets to successfully fulfill orders.
  • Reviewed over [Number] daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
  • Collected and tracked customer payments to meet financial demands.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Maintained solid connections with established customers to promote new products.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Increased fuel economy by [Number]% through [Task] and [Task].
  • Resolved customer problems and complaints effectively by [Action].
  • Completed [Number] pre- and post-trip truck inspections to report and record any defects or malfunctions.
  • Navigated and operated [Number]-foot truck to deliver [Number] deliveries per day.
  • Changed tires and installed light bulbs, fuses and tire chains.
  • Verified sales orders before loading and unloading merchandise.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Collected payment from customers by [Action], made change and provided receipts.
  • Reported [Type] and [Type] incidents to [Job title] for recommendations for assistance and resolution.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Entered customer orders in [Software] to document sales.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Sold over [Number][Product or Service] options by sharing information about pricing and choices with customers.
  • Increased sales [Number]% by determining customer needs and offering specific desirable items.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Handled merchandise in accordance with product handling standards.
  • Went [Number] days operating motor vehicles without accident.
  • Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
  • Verified loads against shipping papers.
  • Reported [Type] and [Type] incidents to [Job title] for recommendations for assistance and resolution.
Delivery Driver02/2016 to 06/2017Neff RentalChattanooga, TN
  • Identified and pursued opportunities to upsell additional products and services, bringing in $[Amount] in extra revenue each month.
  • Exceeded productivity goals by [Number]% through effective routing and planning.
  • Maintained [Number] long-term customer accounts worth over $[Amount] through exceptional customer service.
  • Promoted [Type] products at route locations, bringing in $[Amount] in additional income per month and driving acquisition goals.
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
  • Cold called more than [Number] customers per week to solicit business opportunities and offer services.
  • Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
  • Completed order forms and collected payments to keep customer accounts current.
  • Verified contents of [Number] daily inventory loads against Bills of Lading with [Number]% accuracy.
  • Pulled and reviewed [Number] daily customer tickets to successfully fulfill orders.
  • Collected and tracked customer payments to meet financial demands.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Maintained solid connections with established customers to promote new products.
  • Increased fuel economy by [Number]% through [Task] and [Task].
  • Verified loads against shipping papers.
  • Navigated and operated [Number]-foot truck to deliver [Number] deliveries per day.
  • Changed tires and installed light bulbs, fuses and tire chains.
  • Verified sales orders before loading and unloading merchandise.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Unloaded packages from [Type] trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Collected payment from customers by [Action], made change and provided receipts.
  • Reported [Type] and [Type] incidents to [Job title] for recommendations for assistance and resolution.
  • Entered customer orders in [Software] to document sales.
  • Sold over [Number][Product or Service] options by sharing information about pricing and choices with customers.
  • Processed payments by accepting cash, checks and credit card payments.
  • Increased sales [Number]% by determining customer needs and offering specific desirable items.
  • Completed daily pre-trip inspection checklist before first delivery with [Number]% accuracy rate.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Conducted vehicle inspections prior to and after every trip and performed minor repairs, including [Type] and [Type] to keep truck functional.
  • Drove up to [Number] miles daily using [Type] vehicle to deliver [Product or Service].
  • Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
  • Handled merchandise in accordance with product handling standards.
  • Avoided delivery delays by carefully planning best routes with GPS.
  • Completed [Number] pre- and post-trip truck inspections to report and record any defects or malfunctions.
  • Picked up and delivered cargo in tractor-trailer with expert knowledge of roads, highways and interstates.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Delivery Driver06/2015 to 02/2016Sunbelt RentalsMadison, AL
  • Identified andupsell additional products and services, bringing in $[Amount] in extra revenue each month.
  • Maintained [Number] long-term customer accounts worth
  • Went [Number] days operating motor vehicles without accident.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Handled merchandise in accordance with product handling standards.
  • Completed [Number] pre- and post-trip truck inspections to report and record any defects or malfunctions.
  • Verified loads against shipping papers.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Answered customer questions regarding shipments.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Unloaded packages from [Type] trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
Education and Training
High School Diploma05/1986Brainerd Baptist School Chattanooga, TN
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • United Rentals
  • Neff Rental
  • Sunbelt Rentals

School Attended

  • Brainerd Baptist School

Job Titles Held:

  • Delivery Driver

Degrees

  • High School Diploma 05/1986

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