Delivery Driver Resume Example

Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

• Contacted customers prior
• Exceeded productivity goals by [Number]% through effective routing and planning.
• Maintained [Numbeaccounts worth over $[Amount] through exceptional customer service.
• Consulted with customers to gain feedback and address concerns with products or services.
• Promoted [Type] products at route locations, bringing in $[Amount] in additional income per month and driving acquisition goals.
• Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
• Cold called more than [Number] customers per week to solicit business opportunities and offer services.
• Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
• Completed order forms and collected payments to keep customer accounts current.
• Verified contents of [Number] daily inventory loads against Bills of Lading with [Number]% accuracy.
• Pulled and reviewed [Number] daily customer tickets to successfully fulfill orders.
• Reviewed over [Number] daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
• Collected and tracked customer payments to meet financial demands.
• Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
• Maintained solid connections with established customers to promote new products.
• Delivered rush merchandise on tight schedules to meet customer targets.
• Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
• Increased fuel economy by [Number]% through [Task] and [Task].
• Resolved customer problems and complaints effectively by [Action].
• Completed [Number] pre- and post-trip truck inspections to report and record any defects or malfunctions.
• Navigated and operated [Number]-foot truck to deliver [Number] deliveries per day.
• Changed tires and installed light bulbs, fuses and tire chains.
• Verified sales orders before loading and unloading merchandise.
• Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
• Collected payment from customers by [Action], made change and provided receipts.
• Reported [Type] and [Type] incidents to [Job title] for recommendations for assistance and resolution.
• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
• Entered customer orders in [Software] to document sales.
• Located and selected merchandise to verify against delivery sheet specifications.
• Sold over [Number][Product or Service] options by sharing information about pricing and choices with customers.
• Increased sales [Number]% by determining customer needs and offering specific desirable items.
• Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
• Operated manual and mechanical equipment safely to minimize injury and accident risks.
• Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
• Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
• Obtained signatures needed to complete and process all paperwork efficiently.
• Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
• Handled merchandise in accordance with product handling standards.
• Went [Number] days operating motor vehicles without accident.
• Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
• Verified loads against shipping papers.
• Reported [Type] and [Type] incidents to [Job title] for recommendations for assistance and resolution.