delivery driver resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Experienced driver over more than 1 & 1/2 years delivers energetic approach to meeting expectations. Exceptional customer service skills focused on customer satisfaction.
Skills
Defensive driver training
Tractor-trailer driving
Excellent sense of direction
Route management
Exceptional written and verbal communication skills
Dependable and reliable
Responsible driver
Local Delivery
Courteous and polite demeanor
Experienced manual transmission driver
Time management skills
Goods Transport
Cargohandling
Education and Training
Centennial High SchoolFort Collins, CO, Expected in 09/2009 ā āGED: - GPA:
3.8 GPA
Completed professional development in Discovery Skills
Experience
Aarons - Delivery Driver Brownsboro, AL, 04/2021 - Current
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Inspected vehicle and maintained gas, oil and water levels.
Notified customers of delays to decrease calls to support.
Transported and safely delivered items to prevent damage or loss.
Obeyed traffic laws and follow established traffic and transportation procedures.
Verified deliveries against shipping instructions prior to delivering to customers.
Navigated routes with relevant map programs and GPS systems.
Long John Silvers - Assistant Manager Garden City, KS, 11/2020 - 07/2021
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Worked closely with customers to understand needs and resolve diverse issues.
Managed and motivated 6 employees.
Assisted manager in planning and implementing strategies to attract customers and maximize sales.
Minimized waste by employing specific expense-tracking and cost-control strategies.
Leveraged skills and expert policy knowledge to find solutions to issues and promote positive conflict resolution.
Handled responsibilities successfully upon Store manager's absence.
Unloading weekly trucks ranging from 500-1000 pieces.
The Kitchen - Server Denver, CO, 03/2013 - 03/2016
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Trained new employees on restaurant procedures and plating techniques.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Cleaned tables and chairs to prepare dining area for next customers.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Provided exceptional service to high volume of daily customers.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Developed strong and lasting resident relationships.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Completed opening and closing checklists to ensure smooth restaurant operations.
Documented food orders and ran items to guest tables in dining room.
Completed final preparations of dishes and quickly delivered items to customers.
Calculated charges, issued table checks and collected payments from customers.
Handled special customer requests for separate checks and menu substitutions.
Calculated accurate bill amounts and processed cash and credit card payments.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Collected tickets and followed proper cash-handling procedures.
Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Sonic Drive-In - Carhop Vero Beach, FL, 03/2012 - 03/2013
Completed orders by making specialty shakes and ice cream desserts.
Kept customer and food preparation areas clean and well-organized.
Answered product and order questions accurately and professionally.
Independently resolved customer concerns to correct problems and promote brand loyalty.
Completed opening, closing and shift change tasks by following company guidelines.
Maintained knowledge of new offerings and upsold promotional items and specials.
Verified orders and bagged items for easy transport.
Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
Took orders, prepared foods and processed payments in full-service establishment.
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