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delivery driver resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Dependable tire builder offering expertise in using and maintaining production machinery. Strong inspection, troubleshooting and maintenance skills developed over 35 + years in field. Desiring to use skills in new long-term position with Dollar General.

Skilled operator of computer-controlled systems, successful performing startup and shutdown procedures and training new employees. Proficient in loading and unloading chambers, assembling components and checking final products. Focused on applying knowledge toward supporting team and business needs.

Responsible tire builder with expertise in operating equipment, tools and machinery to move materials and construct tires while maintaining strict tolerances with design specifications. Team-oriented and results-driven with hardworking and dedicated nature.

Efficient sales associate skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.

Upbeat, customer-focused Sales Associate with four years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

Responsible and friendly sales associate able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Skills
  • Excellent sense of direction
  • Lifts up to fifty pounds
  • Cargo handling
  • Defensive driver training
  • Route management
  • Pallet jack and hand truck operation
  • Exceptional written and verbal communication skills
  • Goods Transport
  • Dependable and reliable
  • Customer Service
  • Courteous and polite demeanor
  • Responsible driver
  • Defensive Driving
  • Local routes understanding
  • Local Delivery
  • Perfect attendance record
  • Time management skills
  • Material loading
  • Repair skills
  • Inventory monitoring
  • Hand and power tool use
  • Organizational skills
  • People skills
  • Time management
  • Training & Development
  • Decision-making
  • Collaboration
  • Basic math
  • Critical thinking
  • Computer skills
  • Dispute mediation
  • Documentation and recordkeeping
  • Retail merchandising expertise
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Money handling
  • Independent judgement
  • Teamwork
  • Fluent in English
  • Retail sales
  • Interpersonal and written communication
  • Customer assistance
  • Customer service
  • Active listening
  • Storage procedures
  • Managing safety gear
  • Reliable and trustworthy
  • Leadership
  • Working collaboratively
  • Relationship building
  • Multitasking
  • Communication
  • Organization
  • Teambuilding
Experience
11/2020 to 02/2021
Delivery Driver Tempur-Pedic Albuquerque, NM,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Resolved customer complaints and adjusted orders.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
02/1985 to 01/2020
Tire Builder Mccarthy Tire Norton, VA,
  • Read and interpreted orders and sketches to fabricate tires according to specifications.
  • Unloaded and reloaded tire chambers to keep optimal production levels.
  • Inspected equipment, scheduled repairs and arranged maintenance services.
  • Organized tire components and operated molding press machine to assemble products.
  • Performed wide range of tasks, including buffing, skiving and tire rimming.
  • Monitored inventories and ordered supplies to keep material stocks in line with expected requirements.
  • Completed proper startup and shutdown procedures to protect equipment and personnel.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Recognized by management for providing exceptional customer service.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Handled all delegated tasks, including [Task] and [Task].
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
03/1982 to 03/1988
11 Bravo Infantryman Eastern Mountain Sports Salem, NH,
  • Completed regular patrols of assigned areas within operations areas.
  • Improved inventory control accuracies, ensuring proper maintenance of rifles, machine guns, mortars and hand grenades.
  • Maintained rifles, machine guns, mortars and hand grenades and accounted for all weapons.
  • Directed supporting fire to suppress enemy fire and allow troops to maneuver within action area.
  • Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
  • Patrolled restricted areas and authorized access for permitted personnel.
09/1981 to 01/1985
Retail Sales Associate Piggly Wiggly Supermarket City, STATE,
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Generated brand awareness and positive product impressions to increase sales.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Adhered to all company initiatives and achieved established goals for each.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Prepared products for promotional sampling during in-store demonstrations.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
  • Help customers load purchased equipment when necessary.
  • Assisted average of [Number] customers per day in finding or selecting items.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Fostered customer retention by assessing and meeting product needs.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Helped customers by answering questions and locating merchandise.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Education and Training
Expected in 05/1983 to to
High School Diploma:
Liberty Eylau - Texarkana, TX
GPA:

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Resume Overview

School Attended

  • Liberty Eylau

Job Titles Held:

  • Delivery Driver
  • Tire Builder
  • 11 Bravo Infantryman
  • Retail Sales Associate

Degrees

  • High School Diploma

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