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Delivery Driver Resume Example

Resume Score: 80%

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DELIVERY DRIVER
Professional Summary

I am an experienced worker in many different aspects of food service and the hospitality industry. I am a hard worker and I love working with others and building relationships.

Work History
Company Name. City, StateDelivery Driver | 07/2019 - 06/2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept detailed records of sales, payments and completed or in-progress deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Accurately recorded delivery, payment and route information using [Software].
  • Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
  • Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of trash.
  • Secured food to prevent loss and maintain freshness during transport.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Promoted pizza products by distributing door hangers, coupons and promotional materials to customers on delivery route.
  • Stayed in constant communication with dispatching team to quickly respond to delivery updates.
Company Name. City, StateMerchandiser/Retail Sales Associate | 07/2012 - 06/2013
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Company Name. City, StateDry Cleaning Associate | 03/2012 - 06/2013
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Sorted and counted articles removed from dryers to fold, wrap or hang items.
  • Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
  • Inspected soiled articles to determine sources of stains, locate color imperfections and identify items requiring special treatment.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained clean sales floor and straightened and faced merchandise.
Company Name. City, StateAssistant Cafe Manager | 10/2009 - 01/2012
  • Secured daily cash by verifying totals and making nightly deposits.
  • Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
  • Handled business administration functions such as payroll, cash register counting and supply ordering.
  • Kept cafe in full compliance with health code standards and achieved consistent scores above [Number].
  • Managed display products effectively to achieve consistent sales with minimal waste.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Coordinated and organized all restaurant inventory.
  • Maintained clean and organized appearance for all restaurant areas to attract and retain customers.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Assisted customers with product selection by answering questions about food ingredients and nutritional value.
  • Fulfilled customer orders timely and efficiently while complying with pricing, packaging, and weighing procedures.
  • Promoted new products and price changes by creating and updating signage.
  • Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
  • Cleaned food preparation areas, tools and equipment.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Efficiently prepared sandwiches and other menu items for guests.
Skills
  • Heavy hauling
  • Knowledge of state roads and highways
  • Inbound and Outbound Calling
  • Sales
  • Shipping and Receiving
  • Scheduling
  • Guest Services
  • Cash Handling
  • Store Merchandising
  • Cleaning
  • Point of Sale Systems
  • Product Knowledge
  • Customer Complaint Resolution
  • Cash Register Operation
  • Quality Management
  • ServSafe
  • Health and Safety Standards
  • Food Safety
  • Safe food handling
  • Good listening skills
  • Training & Development
  • Food Preparation
  • Food Delivery
  • Product Delivery
  • GPS navigation
  • Relationship building
  • Motor vehicle operation
  • Delivery confirmations
  • Product presentation
  • Product displays
Education
Central Texas CollegeCity, StateExpected in 05/2023Associate of Arts: Hospitality Management
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Resume Overview

School Attended

  • Central Texas College

Job Titles Held:

  • Delivery Driver
  • Merchandiser/Retail Sales Associate
  • Dry Cleaning Associate
  • Assistant Cafe Manager

Degrees

  • Associate of Arts : Hospitality Management

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