Delivery Driver Resume Example Xerox

DELIVERY DRIVER

Professional Summary

Skills

Knowledge of state roads and highways
Safe driver training
Map reading and navigation skills
Scheduling
Food Safety
Food Preparation
Cash Handling

Point of Sale Systems
Health and Safety Standards
Food Delivery
Customer Complaint Resolution
Product Knowledge
Product Delivery
Payment Collection

Education

Spring High SchoolCity, State06/2014High School Diploma

Work History

Xerox- Delivery Driver
Oak Brook , IL05/2019 - Current

Anticipated customers' questions and complaints and skillfully handled any concerns.
Promoted pizza products by distributing door hangers, coupons and promotional materials to customers on delivery route.
Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floorsand properly disposing of trash.
Stayed in constant communication with dispatching team to quickly respond to delivery updates.
Packaged and secured pizza, appetizers and drinks to load safely in delivery vehicle.
Served customers promptly by efficiently collecting and delivering as many as 70 orders per hour.
Processed payments by accepting cash, checks and credit and debit card payments.
Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Presented customers with bills and receipts to collect payment for items delivered.
Verified orders prior to completing deliveries to avoid customer complaints.
Secured food to prevent loss and maintain freshness during transport.
Formed personal rapport with customers to promote repeat business and skillfully represent Dan's.

Ingleside At King Farm- Server
Rockville , MD02/2019 - 06/2020

Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Organized and replenished supplies at food stations to optimize team performance.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
Collaborated with bar staff to complete alcoholic beverage orders for guests in all dining areas.
Completed efficient table resets by wiping down surfaces and refilling condiments.
Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
Checked identification to enforce age regulations for alcoholic beverages.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Greeted and maintained relationships with regular customers.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.

Ingleside At King Farm- Server
Rockville , MD11/2017 - 12/2018

Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Organized and replenished supplies at food stations to optimize team performance.
Kept register accurate through correct billing, payment processing and cash management practices.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.

Ingleside At King Farm- Server
Rockville , MD02/2017 - 10/2017

Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Kept register accurate through correct billing, payment processing and cash management practices.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.

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Delivery Driver Resume Example

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