LiveCareer-Resume

delivery driver resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dedicated and responsible professional with excellent sales and service abilities. Knowledgeable about promotions and able to develop deep customer connections to promote sustained revenue. Bringing over 12 years of experience and excellent people skills.

Dependable and service-focused Courier motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional.

Experienced food service professional with solid background in restaurant environments and willingness to take on any task to support team needs. Knowledgeable about safe food handling requirements and order taking. Successful at maximizing satisfaction with speedy assistance.

Skills
  • Lift pounds
  • Defensive driver training
  • Route management
  • Excellent sense of direction
  • Exceptional written and verbal communication skills
  • Time management skills
  • Trip planning
  • Dependable and reliable
  • Comfortable with overnight runs
  • Product displays
  • Merchandise stocking
  • Product organization
  • Adaptive team player
  • Team management
  • Customer service
  • Organization
  • Communications
  • Prompt table clearance
  • Menu knowledge
  • Bussing expertise
  • Dining customer service
  • Dish preparation
  • Table setting arrangements
Experience
Delivery Driver, 07/2018 - 07/2019
Amentum Ferndale, WA,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Loaded and unloaded merchandise at stores and vendor locations.
  • Identified and pursued opportunities to upsell additional products and services, bringing in extra revenue each month.
  • Notified customers of potential late deliveries, which resulted in decrease in calls to company support line.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Completed daily pre-trip inspection checklist before first delivery with accuracy rate.
  • Collected payment from customers by cash, credit card, made change and provided receipts.
  • Avoided delivery delays by carefully planning best routes with GPS.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
Stocker, 02/2015 - 07/2017
Lsc Communications Pontiac, IL,
  • Palletized merchandise for easy movement to sales floor locations.
  • Removed debris from aisles to avoid blocking customers or adding any safety concerns.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Checked shelves to determine adequate stock levels.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Stocked and rotated products, supplies and paper goods.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
Server, 07/1997 - 07/2009
Maplewood Senior Living Redding, CT,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Partnered with team members to efficiently serve food and beverages.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Promoted desserts, appetizers and specialty drinks.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Prepared and served cold, hot beverages to guests.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Calculated charges, issued table checks and collected payments from customers.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in a compartment sink.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Education and Training
High School Diploma: , Expected in 06/1999
-
Kent County High School - Worton, MD
GPA:
Status -

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Resume Overview

School Attended

  • Kent County High School

Job Titles Held:

  • Delivery Driver
  • Stocker
  • Server

Degrees

  • High School Diploma

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