Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills

BORN IN THE PHILIPPINES

GRADUATE HIGH SCHOOL

ENTER SOME COLLEGE

JOIN IN THE US ARMY DEPT

FINISH MY 5 YEARS CONTACT IN THE ARMY

WORK EXPERIENCE A LOT.

  • Project management and process analysis
  • Shipping operations
  • Staging and sorting
  • Customer service-oriented
  • Stock allocation
  • Basic math aptitude
  • Warehouse picking
  • Loading and unloading
  • Materials movement
  • RF scanner
  • Certified Pallet Jack Operator
  • Manufacturing and warehouse procedures
  • Customer-focused
  • Safety awareness
  • Communication and presentation
  • OSHA training
  • Warehouse best practices
  • Inventory reporting
  • Certified forklift operator
  • Palletizer
Experience
Delivery Driver, 02/2017 - 12/2018
Aramark Corp. Slippery Rock, PA,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Notified customers of delays to decrease calls to support.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Processed payments by accepting cash, checks and credit card payments.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Directed product loading and checked load balance to prevent on-road incidents.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Positioned blocks and ties around items to secure cargo during transit.
  • Navigated and operated [Number]-foot truck to deliver [Number] deliveries per day.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables.
  • Performed deliveries throughout greater [Type] area.
  • Educated new employees at orientation meetings.
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
  • Verified order details at distribution center and customer locations to prevent errors.
  • Delivered items to customers and presented invoices for payments.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Loaded, balanced and secured product to safely transport goods.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Conducted test drives and demonstrations to share features, discuss capabilities and overcome objections.
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Ran routes of up to [Number] miles per day to efficiently deliver [Number]+ orders.
  • Operated [Type] truck to move [Type] products and materials across [Location].
  • Maximized schedule efficiency and personal use of time by planning optimal routes.
  • Coordinated accurate paperwork and collected payments from customers to meet financial objectives.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.
  • Retained valid proof of insurance and registration in vehicle at all times.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Loaded products weighing up to [Number] pounds onto trailers for delivery.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Completed multiple daily routes to delivery goods such as [Type], [Type] and [Type].
  • Hired, trained and on-boarded over [Number] new employees.
  • Inspected and monitored delivery vehicle and performed basic maintenance.
  • Pulled, staged and arranged as many as [Number] deliveries per route.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Followed company and legal requirements for deliveries, money handling and transportation.
Warehouse Associate, 02/2014 - 12/2015
Hayden Beverage Company Pocatello, ID,
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Used pallet jacks to move items to and from warehouse locations.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Arranged items on store racks and shelves, checking correct location and prices.
  • Generated shipping documents, including packing lists and invoices.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
  • Managed warehouse system updates to increase productivity and reduce errors.
  • Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Researched issues to address shipping errors and packaging mistakes.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Applied schedule, organizational and routing knowledge to enhance delivery planning.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded discrepancies.
  • Reconciled accounting records, including shipping and receiving logs and purchase orders.
  • Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
  • Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Positioned products between receiving, storage and shipping areas as part of just-in-time supply chain management for major manufacturers.
  • Used logistics appointment scheduling software to track orders, provide updates and confirm deliveries.
  • Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Unloaded cargo from trucks with mechanized equipment.
  • Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
  • Planned stock quantities according to marketplace demand and sales forecasts.
  • Updated customers and interdepartmental employees on critical shipments upon request.
  • Logged unit quantities and entered data into inventory database.
  • Loaded perishable goods into environmentally controlled trucks.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Generated repeat business through development of devoted customer service to loyal clients.
  • Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
  • Employed first-in first-out protocols to reduce waste.
  • Sustained zero-incident safety rating by monitoring usage of equipment and materials.
Delivery Driver, 03/2010 - 09/2012
Aramark Corp. Sugar Land, TX,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Notified customers of delays to decrease calls to support.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Processed payments by accepting cash, checks and credit card payments.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Directed product loading and checked load balance to prevent on-road incidents.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Positioned blocks and ties around items to secure cargo during transit.
  • Navigated and operated [Number]-foot truck to deliver [Number] deliveries per day.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables.
  • Performed deliveries throughout greater [Type] area.
  • Educated new employees at orientation meetings.
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
  • Verified order details at distribution center and customer locations to prevent errors.
  • Delivered items to customers and presented invoices for payments.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Loaded, balanced and secured product to safely transport goods.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Conducted test drives and demonstrations to share features, discuss capabilities and overcome objections.
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Ran routes of up to [Number] miles per day to efficiently deliver [Number]+ orders.
  • Operated [Type] truck to move [Type] products and materials across [Location].
  • Maximized schedule efficiency and personal use of time by planning optimal routes.
  • Coordinated accurate paperwork and collected payments from customers to meet financial objectives.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
Forklift Operator, 06/2006 - 12/2009
Xpo Logistics Williamstown, WV,
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Transported material to correct locations and documented inventory changes.
  • Inspected lifts before use to prevent damage to goods.
  • Reported safety and quality issues to management.
  • Consistently met deadlines for loading trailers to meet departure deadlines.
  • Tied and secured loads to prevent shifting or damage to items.
  • Examined empty pallets for damage and moved pallets to proper storage areas.
  • Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Divided and sorted product shipments received using account information and shipping labels.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Noted and recorded receipt of materials on drivers' paperwork.
  • Weighed materials and recorded weights on tags, labels and production schedules.
  • Logged weight and destination production data in detailed daily logs for management review.
  • Documented all tally sheets, slot changes, shuttle transfers and other paperwork.
  • Operated forklift to transport goods throughout warehouse.
  • Transported, loaded, unloaded and stacked materials.
  • Loaded or unloaded shipments on trucks.
  • Transferred finished goods and products to holding and loading areas.
  • Picked and palletized orders to build delivery loads.
  • Moved pallets of merchandise using electric forklifts and electric pallets.
  • Loaded and unloaded product from flat beds and box trailers.
  • Stored material by moving to appropriate area in warehouse.
  • Moved goods between warehouse locations according to shipment and storage needs.
  • Organized warehouse and arranged items following procedures and safety rules.
  • Picked orders from storage, wrapped and staged for shipments.
  • Inspected forklift daily before operating, corrected low fluid levels and followed operating procedures, guidelines and safety rules.
  • Used equipment such as loaders, hand trucks, forklifts and cranes safely.
  • Staged goods in loading dock area.
  • Moved bricks, tools and supplies with equipment such as forklifts and hand trucks.
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
  • Located, pulled and prepared orders.
  • Used [Type] forklift to load trailers at warehouse.
  • Operated powered industrial trucks such as forklifts, cherry pickers and [Type] to move product around warehouse.
  • Received, inspected and stocked incoming shipments.
  • Pulled and prepared product for shipment to guarantee loads of exact quantity and product type.
  • Evaluated forklift daily for malfunctions and performed routine maintenance.
  • Transported merchandise loads or pallets using forklift.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Used equipment such as high reach trucks, pallet jacks and forklifts to safely move merchandise.
  • Moved levers and controls that operate lifting devices such as forklifts, lift beams and swivel-hooks, hoists and elevating platform, to load, unload, transport and stack material
  • Loaded items in optimal manner to maximize work efficiency.
  • Filled out inspection logs at beginning of each shift.
  • Completed shipping and receiving paperwork, adeptly used radio frequency scanner and cross-checked quantity, quality, labeling and addressing of orders to verify accuracy.
  • Operated stretch wrap machines, film roll up-enders and extended boom arm forklift equipment effectively and safely.
  • Assembled customer orders from stock and staged completed orders on pallets or shelves.
  • Packaged and prepared products and materials for shipment.
  • Followed daily servicing plan to perform routine checks on forklift equipment.
  • Operated forklifts, shelf pickers, motorized pallet jacks and tractors with zero mishaps causing property damage or personal injury.
  • Supplied production teams with materials and parts to meet demands.
  • Collaborated in team environment to maintain high levels of productivity.
  • Boxed, labeled and added shrink wrapping to items.
  • Complied with OSHA and MSDS standards and company safety procedures, reducing accidents [Number]%.
  • Organized stockyard to maximize product loading and unloading.
  • Tracked and recorded units of materials handled and transported.
  • Built loads with freight tools to prepare trailers for departure.
  • Stored and retrieved materials according to first-in/first-out principle.
  • Validated packing slips, ship tickets and other delivery documentation.
  • Performed inventory control using computerized tools, physical counts and cycle counts and kept quality standards high for audits, thereby quantifying accurate inventory counts.
  • Completed daily logs for recordkeeping.
  • Steered forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites.
  • Reviewed work orders to determine material and equipment needed to execute freight movement.
  • Utilized Personal Protection Equipment (PPE) when transporting dangerous items and chemicals.
  • Acted as spotter to alert forklift driver if products were slipping or falling.
  • Handled maintenance tasks on equipment by checking fuel, lubricants, oil, antifreeze, tires and general condition.
  • Documented movements using computer tracking systems.
  • Contributed to profitability by training new employees on safe, efficient use of forklift equipment and through troubleshooting machines to maintain optimal performance and limit overtime cost.
  • Maintained records of material being moved with daily production sheets and RFID tracking devices.
  • Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
  • Attached sling and hook devices to lift cargo and guide material loads.
  • Minimized number of material moves, reduced backtracking and length of moves and pinpointed best material handling equipment for specific tasks, resulting in optimum deployment.
  • Maximized team efficiency by using equipment such as [Type] and [Type] to move materials.
  • Performed inventory cycle counts on [Timeframe] basis and recorded information in [Software] system.
  • Ran automatic packaging machines to process waste and prepare shipments.
  • Trained new employees on company policies, procedures and standards.
  • Maintained current forklift training and certification as required by company policies.
Education and Training
Associate of Applied Science: , Expected in 03/1988
-
ROOSEVELT HIGH SCHOOL - QUEZON CITY, PI
GPA:

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Resume Overview

School Attended

  • ROOSEVELT HIGH SCHOOL

Job Titles Held:

  • Delivery Driver
  • Warehouse Associate
  • Delivery Driver
  • Forklift Operator

Degrees

  • Associate of Applied Science

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