, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Worked for my father’s construction company and am aware of what is required safety wise and job wise of a career in the field. Also bilingual and can handle money, resolve problems and can think on my feet. Quick to adapt and love to learn!
Skills
New Product Information
Customer Complaint Resolution
Product Knowledge
Data Collection
Payment Processing
Cash Handling
Account Management
Troubleshooting Technical Issues
Technical Support
Resolving Shipping and Delivery Problems
Store Operations
Payment Collection
Service recommendations
English to Spanish/Spanish to English translation
Bilingual English Spanish
Problem-solving
Professional telephone demeanor
Stocking and replenishing
POS systems expert
Retail store support
Complaint resolution
Money handling abilities
Recordkeeping strengths
Order fulfillment
Sales expertise
Work History
10/2020 to CurrentDelivery DriverArbor Company | Mount Laurel, NJ,
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Operated vehicle safely in highly congested areas with no traffic violations.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Fostered positive working relationships with customers by responding to questions and concerns.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Loaded truck and properly secured items to prevent damage for over 150 deliveries.
08/2016 to CurrentBookkeeperEdinburg Independent School District | Edinburg, TX,
Used graphs to complete payroll for 5-9 employees and took detailed records of procedures.
Increased customer satisfaction by filing taxes effectively and resolving issues promptly.
Diminished financial discrepancies and managed monetary transactions, including deposits and credit card transactions.
Verified accurate recordkeeping processes, effectively reducing financial inconsistencies.
Tracked expenses and income for business while organizing and maintaining bank statements for checking accounts.
Reported financial data and updated financial records in ledgers and journals.
Maintained account accuracy by reviewing and reconciling checks monthly.
Maintained and processed invoices, deposits and money logs.
Supported operations by communicating with customers, filing documents and managing data.
Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Analyzed figures, postings and documents to maintain accounting program accuracy.
Tracked business revenue and costs by diligently reconciling accounts to maintain high accuracy.
Created plans with father to remedy financial discrepancies and reconcile issues within records.
Enhanced accounting system efficiency and effectiveness through checking and comparing .
Complied with all established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing, collections, balance records, vendor payments and profit and loss statements for clients.
Managed and updated financial accounts and permanent records for current clients.
Accurately calculated deductions and processed payroll for employees.
02/2015 to 10/2016Cashier Cleveland Clinic | Euclid, OH,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Answered questions about store policies and concerns to support positive customer experiences.
Operated cash register to record all transactions accurately and efficiently.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Educated customers on promotions to enhance sales.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Assisted customers with special services, account updates and promotional options.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Assisted customers by answering questions and fulfilling requests.
Checked prices for customers and processed items sold by scanning barcodes.
Increased sales by offering advice on purchases and promoting additional products.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Helped over 200 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Education
Expected in 05/2015Culinary Arts | Culinary ArtsLe Cordon Bleu College of Culinary Arts - Austin, Austin, TXGPA:
Expected in 06/2013GED | Elgin High School, Elgin, TX, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
