Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Worked for my father’s construction company and am aware of what is required safety wise and job wise of a career in the field. Also bilingual and can handle money, resolve problems and can think on my feet. Quick to adapt and love to learn!

  • New Product Information
  • Customer Complaint Resolution
  • Product Knowledge
  • Data Collection
  • Payment Processing
  • Cash Handling
  • Account Management
  • Troubleshooting Technical Issues
  • Technical Support
  • Resolving Shipping and Delivery Problems
  • Store Operations
  • Payment Collection
  • Service recommendations
  • English to Spanish/Spanish to English translation
  • Bilingual English Spanish
  • Problem-solving
  • Professional telephone demeanor
  • Stocking and replenishing
  • POS systems expert
  • Retail store support
  • Complaint resolution
  • Money handling abilities
  • Recordkeeping strengths
  • Order fulfillment
  • Sales expertise
Work History
10/2020 to Current Delivery Driver Arbor Company | Mount Laurel, NJ,
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for over 150 deliveries.
08/2016 to Current Bookkeeper Edinburg Independent School District | Edinburg, TX,
  • Used graphs to complete payroll for 5-9 employees and took detailed records of procedures.
  • Increased customer satisfaction by filing taxes effectively and resolving issues promptly.
  • Diminished financial discrepancies and managed monetary transactions, including deposits and credit card transactions.
  • Verified accurate recordkeeping processes, effectively reducing financial inconsistencies.
  • Tracked expenses and income for business while organizing and maintaining bank statements for checking accounts.
  • Reported financial data and updated financial records in ledgers and journals.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Maintained and processed invoices, deposits and money logs.
  • Supported operations by communicating with customers, filing documents and managing data.
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Analyzed figures, postings and documents to maintain accounting program accuracy.
  • Tracked business revenue and costs by diligently reconciling accounts to maintain high accuracy.
  • Created plans with father to remedy financial discrepancies and reconcile issues within records.
  • Enhanced accounting system efficiency and effectiveness through checking and comparing .
  • Complied with all established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing, collections, balance records, vendor payments and profit and loss statements for clients.
  • Managed and updated financial accounts and permanent records for current clients.
  • Accurately calculated deductions and processed payroll for employees.
02/2015 to 10/2016 Cashier Cleveland Clinic | Euclid, OH,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Operated cash register to record all transactions accurately and efficiently.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Educated customers on promotions to enhance sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Assisted customers with special services, account updates and promotional options.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Helped over 200 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Expected in 05/2015 Culinary Arts | Culinary Arts Le Cordon Bleu College of Culinary Arts - Austin, Austin, TX GPA:
Expected in 06/2013 GED | Elgin High School, Elgin, TX, GPA:

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School Attended

  • Le Cordon Bleu College of Culinary Arts - Austin
  • Elgin High School

Job Titles Held:

  • Delivery Driver
  • Bookkeeper
  • Cashier


  • Culinary Arts
  • GED

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