Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Skilled Server offering 1 year of experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Kept cash drawers accurate and secure with smooth payment processing and no losses. Security-conscious and customer-focused Cashier with top-notch teamwork and interpersonal communication skills. Boosted communication with locals and customers by always responding efficiently about the total amount needed, with giving accurate amount of cash back for completion of transaction. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in various POS software and customer service. Skilled with dedication to efficiency and accuracy of basic math, refunds, and inventories.
Skills
Safe driver training
Knowledge of state roads and highways
Familiarity with DOT Regulations
Vehicle Systems Expertise
Customer-oriented
Safety and compliance
Product upselling
Cash register operations
Credit card processing
POS Systems
Identification Checks
Cash Drawer Management
Product and Service Sales
Proficient in Microsoft Products (Office, Powerpoint)
Exemplary communication
Question responses
Cleaning procedures
Multi-tasking ability
Dining room cleanliness
Table clearing
Hospitality service expertise
Preventive and Reparative Maintenance
Auto and Engine Repair
Troubleshooting Skills
Systems troubleshooting
Training and support
Map reading and navigation skills
Order Picking and Processing
GPS and Route Planning
Materials transport
Fluent in English
Customer assistance
Payment collection
Refunds and exchanges
Stocking and Replenishing
Point of Sale Knowledge
Drawer Management
Merchandise Restocking
Cash Register Operation
Basic math skills
Customer direction
Time management skills
Written and verbal communication
Table layout
Timely food delivery
Guest seating
Relationship development
Repair
Repairs Knowledge
Equipment Inspection and Testing
Equipment diagnostics
Work History
04/2020 to Current
Delivery DriverBurch Food Services – Newbern, TN,
Updated routes based on weather and road conditions in real time to decrease delivery times by 25%.
Completed rush deliveries on tight timetables to satisfy customer needs.
Assigned and recorded job Numbers for 15 jobs per shift.
Fostered positive working relationships with customers by responding to questions and concerns.
Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Completed on-time deliveries by choosing best and most efficient routes.
Accurately recorded delivery, payment and route information using UberEats Payment
Communicated customer complaints, requests and feedback to company management for swift resolution.
Tracked delivery information, mileage and fuel use while on shift.
Handled customer concerns and issues effectively by double checking orders.
Followed all company policies and procedures during shift.
Worked overnight shifts during peak periods to meet coverage needs.
Maintained clean and orderly appearance while on shift.
Secured food to prevent loss and maintain freshness during transport.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Stayed in constant communication with dispatching team to quickly respond to delivery updates.
04/2017 to 12/2018
Human Resources Assistant InternHyatt Hotels Corp. – Portland, OR,
Drafted copy for documents, social media posts and internal memoranda.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Coordinated immigration process for visa and green card applications to support mobility requests for domestic and international long and short-term assignments.
Created and updated tracking spreadsheets using [Office][Excel].
Prepared monthly, weekly and daily logs using Microsoft Office Suite.
Supported efforts to optimize employee engagement, diversity and inclusion to enhance performance management and retention.
Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.
Took messages and provided information about company processes, hours and requirements.
Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
Helped with employee record keeping, including unemployment and I-9 forms to support compliance procedures.
Partnered with management team to coordinate on-boarding and off-boarding processes.
Reduced workers' compensation claims by instituting corporate safety training program.
Recruited and screened qualified potential employees.
Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
Answered and directed 200 outbound and inbound phone calls per day.
Administered compensation, benefits and performance management systems and safety and recreation programs.
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