Delivery Driver Resume Example
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DELIVERY DRIVER
Summary
Extensive experience in positions of increasingly responsibility for a heavy-duty manufacturing industry. Proficient with managing techniques to include, process flow and time study analysis, profit improvements/cost reduction programs and plant layout. Also Certified CDL Driver.
Highlights
Accomplishments
cooperative's mission and goals, and result in outstanding customer service
Experience
Delivery DriverJun 2012 to Current
Common Spirit － Valley City , NDDeliver merchandise to customers in a manner that will optimize the cooperative's market share and savings, improve the cooperative's efficiency, help achieve the cooperative's mission and goals, and result in outstanding customer service. Deliver product to and pick up product from specified locations Develop and maintain an efficient routing system Ensure sales tickets are made out prior to loading or delivery Develop and maintain an organized and efficient loading and unloading system Verify all items listed on the work order or sales ticket are loaded and delivered Provide the customer with an accurate sales ticket and collect payment if needed Communicate safe storage and handling procedures to customers Ensure all tickets presented to the office are correct Present a copy of each transaction to the customer after each delivery Turn all sales tickets into the office daily Ensure all cash receipts are turned in daily and are accurate Submit trip report to supervisor daily Fill out trip report completely and accurately Inform your supervisor of discrepancies in your reports and invoices as soon as you are aware of them Greet customers promptly and courteously with a friendly smile and a hello, and thank them for their business Assist customers with unloading and loading Promptly and courteously answer the phone Respond to after-hours calls from customers Work with customers to resolve problems and report complaints to your supervisor Actively work to increase personal skills and knowledge Attend product, merchandising, and cooperative meetings as requested Lose no customers due to the quality of service provided
Common Spirit － Valley City , NDDeliver merchandise to customers in a manner that will optimize the cooperative's market share and savings, improve the cooperative's efficiency, help achieve the cooperative's mission and goals, and result in outstanding customer service. Deliver product to and pick up product from specified locations Develop and maintain an efficient routing system Ensure sales tickets are made out prior to loading or delivery Develop and maintain an organized and efficient loading and unloading system Verify all items listed on the work order or sales ticket are loaded and delivered Provide the customer with an accurate sales ticket and collect payment if needed Communicate safe storage and handling procedures to customers Ensure all tickets presented to the office are correct Present a copy of each transaction to the customer after each delivery Turn all sales tickets into the office daily Ensure all cash receipts are turned in daily and are accurate Submit trip report to supervisor daily Fill out trip report completely and accurately Inform your supervisor of discrepancies in your reports and invoices as soon as you are aware of them Greet customers promptly and courteously with a friendly smile and a hello, and thank them for their business Assist customers with unloading and loading Promptly and courteously answer the phone Respond to after-hours calls from customers Work with customers to resolve problems and report complaints to your supervisor Actively work to increase personal skills and knowledge Attend product, merchandising, and cooperative meetings as requested Lose no customers due to the quality of service provided
Operations SupervisorDec 2011 to Jun 2012
Laz Parking － La Jolla , CALead associates within the production department to attain production, safety and quality targets and objectives. Communicates with and train all production associates. Constant continuous improvement initiatives while managing cost reduction and seeking cost reduction opportunities. Direct manager of the Operations Technicians and Associates in the department. Responsible for identifying standardized work procedures and ensuring standard work is followed. Responsible for attaining all department goals for safety, quality, delivery, and costs. Responsible for maintaining and reporting department metrics. Responsible for identifying reasons for not attaining department metrics, and leading the improvement process. Leader of all the Cross Functional Work Teams on the off shifts, and is responsible for providing leadership to this team to execute key improvement activities. Responsible for staffing, training, coaching, and mentoring of department associates and technicians. This includes: justification of staffing requirements, working with HR to maintain the staffing plan, defining, measuring and executing training plan. Maintain safe and clean working environment by defining 5S standards and ensuring they are implemented and maintained, ensuring safety audit processes are followed, and corrective actions are put in place. Recommended revision of methods of operation and other changes to increase production and improve safety. Responsible for making sure all PMs are up to date and ensuring zero past dues. Provide support to the project by maintaining a visible presence to the field performing site visits to the entire project at least once per shift, if possible coordinate with the project manager. Assist in the coaching, mentoring and implementation of the HS&E programs throughout the plant. Regularly review and be familiar with all applicable legislation and applicable standards to ensure compliance. Organize and schedule required safety staff and first aid coverage. Ensure that all incidents are reported immediately. Participate and assist the management team in the investigation of incidents to determine root cause, and corrective actions where necessary. Ensure incident corrective actions are followed up on and completed. Ensure injured workers are offered modified duties and documentation has been completed. Review safety policy and communicate to other Supervisors and employees to ensure rules are being adhered to. Ensure new hires are orientated to the safety policy and all required documentation is completed accurately and forwarded to the HR. Ensure safety boards with postings including but not limited to: Health and safety policy, inspection and audit results, project hazard assessment, location of first aid, etc. are maintained and current.
Laz Parking － La Jolla , CALead associates within the production department to attain production, safety and quality targets and objectives. Communicates with and train all production associates. Constant continuous improvement initiatives while managing cost reduction and seeking cost reduction opportunities. Direct manager of the Operations Technicians and Associates in the department. Responsible for identifying standardized work procedures and ensuring standard work is followed. Responsible for attaining all department goals for safety, quality, delivery, and costs. Responsible for maintaining and reporting department metrics. Responsible for identifying reasons for not attaining department metrics, and leading the improvement process. Leader of all the Cross Functional Work Teams on the off shifts, and is responsible for providing leadership to this team to execute key improvement activities. Responsible for staffing, training, coaching, and mentoring of department associates and technicians. This includes: justification of staffing requirements, working with HR to maintain the staffing plan, defining, measuring and executing training plan. Maintain safe and clean working environment by defining 5S standards and ensuring they are implemented and maintained, ensuring safety audit processes are followed, and corrective actions are put in place. Recommended revision of methods of operation and other changes to increase production and improve safety. Responsible for making sure all PMs are up to date and ensuring zero past dues. Provide support to the project by maintaining a visible presence to the field performing site visits to the entire project at least once per shift, if possible coordinate with the project manager. Assist in the coaching, mentoring and implementation of the HS&E programs throughout the plant. Regularly review and be familiar with all applicable legislation and applicable standards to ensure compliance. Organize and schedule required safety staff and first aid coverage. Ensure that all incidents are reported immediately. Participate and assist the management team in the investigation of incidents to determine root cause, and corrective actions where necessary. Ensure incident corrective actions are followed up on and completed. Ensure injured workers are offered modified duties and documentation has been completed. Review safety policy and communicate to other Supervisors and employees to ensure rules are being adhered to. Ensure new hires are orientated to the safety policy and all required documentation is completed accurately and forwarded to the HR. Ensure safety boards with postings including but not limited to: Health and safety policy, inspection and audit results, project hazard assessment, location of first aid, etc. are maintained and current.
Department ManagerApr 2008 to Dec 2011
Von Maur － Overland Park , KSLead associates within the production department to attain production, safety and quality targets and objectives. Communicates with and train all production associates. Constant continuous improvement initiatives while managing cost reduction and seeking cost reduction opportunities. Plan and manage daily production resources (people, equipment, raw materials and systems) to meet established efficiency, safety, quality and cost targets. Builds people capability through effective employee relations, hiring, training and communication with hourly associates. Oversees and assures facility equipment reliability to minimize downtime. Ensures compliance with all Health & Safety regulations. Shows demonstrated computer proficiency: Microsoft Suite Demonstrated ability to function successfully in a fast paced, changing work environment. Maintain schedule and material flow. Enforce adherence to proper work instruction/quality operating systems. Assure order, organization, and proper housekeeping at the assembly line and in process areas. Maintain productivity level through personal example. Maintain cooperation, efficiency and motivation of the work force in assigned area. Continuous optimization of process capacity. Responsible for making sure all PMs are up to date and ensuring zero past dues. Provide support to the project by maintaining a visible presence to the field performing site visits to the entire project at least once per shift, if possible coordinate with the project manager. Assist in the coaching, mentoring and implementation of the HS&E programs throughout the plant. Regularly review and be familiar with all applicable legislation and applicable standards to ensure compliance. Organize and schedule required safety staff and first aid coverage. Ensure that all incidents are reported immediately. Participate and assist the management team in the investigation of incidents to determine root cause, and corrective actions where necessary. Ensure incident corrective actions are followed up on and completed. Ensure injured workers are offered modified duties and documentation has been completed. Review safety policy and communicate to other Supervisors and employees to ensure rules are being adhered to. Ensure new hires are orientated to the safety policy and all required documentation is completed accurately and forwarded to the HR. Ensure safety boards with postings including but not limited to: Health and safety policy, inspection and audit results, project hazard assessment, location of first aid, etc. are maintained and current.
Von Maur － Overland Park , KSLead associates within the production department to attain production, safety and quality targets and objectives. Communicates with and train all production associates. Constant continuous improvement initiatives while managing cost reduction and seeking cost reduction opportunities. Plan and manage daily production resources (people, equipment, raw materials and systems) to meet established efficiency, safety, quality and cost targets. Builds people capability through effective employee relations, hiring, training and communication with hourly associates. Oversees and assures facility equipment reliability to minimize downtime. Ensures compliance with all Health & Safety regulations. Shows demonstrated computer proficiency: Microsoft Suite Demonstrated ability to function successfully in a fast paced, changing work environment. Maintain schedule and material flow. Enforce adherence to proper work instruction/quality operating systems. Assure order, organization, and proper housekeeping at the assembly line and in process areas. Maintain productivity level through personal example. Maintain cooperation, efficiency and motivation of the work force in assigned area. Continuous optimization of process capacity. Responsible for making sure all PMs are up to date and ensuring zero past dues. Provide support to the project by maintaining a visible presence to the field performing site visits to the entire project at least once per shift, if possible coordinate with the project manager. Assist in the coaching, mentoring and implementation of the HS&E programs throughout the plant. Regularly review and be familiar with all applicable legislation and applicable standards to ensure compliance. Organize and schedule required safety staff and first aid coverage. Ensure that all incidents are reported immediately. Participate and assist the management team in the investigation of incidents to determine root cause, and corrective actions where necessary. Ensure incident corrective actions are followed up on and completed. Ensure injured workers are offered modified duties and documentation has been completed. Review safety policy and communicate to other Supervisors and employees to ensure rules are being adhered to. Ensure new hires are orientated to the safety policy and all required documentation is completed accurately and forwarded to the HR. Ensure safety boards with postings including but not limited to: Health and safety policy, inspection and audit results, project hazard assessment, location of first aid, etc. are maintained and current.
Production SupervisorJan 2001 to Jan 2008
CrhLead associates within the production department to attain production, safety and quality targets and objectives. Communicates with and train all production associates. Constant continuous improvement initiatives while managing cost reduction and seeking cost reduction opportunities. Plan and manage daily production resources (people, equipment, raw materials and systems) to meet established efficiency, safety, quality and cost targets. Builds people capability through effective employee relations, hiring, training and communication with hourly associates. Oversees and assures facility equipment reliability to minimize downtime. Ensures compliance with all Health & Safety regulations. Shows demonstrated computer proficiency: Microsoft Suite Demonstrated ability to function successfully in a fast paced, changing work environment. Maintain schedule and material flow. Enforce adherence to proper work instruction/quality operating systems. Assure order, organization, and proper housekeeping at the assembly line and in process areas. Maintain productivity level through personal example. Maintain cooperation, efficiency and motivation of the work force in assigned area. Continuous optimization of process capacity. Responsible for making sure all PMs are up to date and ensuring zero past dues. Provide support to the project by maintaining a visible presence to the field performing site visits to the entire project at least once per shift, if possible coordinate with the project manager. Assist in the coaching, mentoring and implementation of the HS&E programs throughout the plant. Regularly review and be familiar with all applicable legislation and applicable standards to ensure compliance. Organize and schedule required safety staff and first aid coverage. Ensure that all incidents are reported immediately. Participate and assist the management team in the investigation of incidents to determine root cause, and corrective actions where necessary. Ensure incident corrective actions are followed up on and completed. Ensure injured workers are offered modified duties and documentation has been completed. Review safety policy and communicate to other Supervisors and employees to ensure rules are being adhered to. Ensure new hires are orientated to the safety policy and all required documentation is completed accurately and forwarded to the HR. Ensure safety boards with postings including but not limited to: Health and safety policy, inspection and audit results, project hazard assessment, location of first aid, etc. are maintained and current.
CrhLead associates within the production department to attain production, safety and quality targets and objectives. Communicates with and train all production associates. Constant continuous improvement initiatives while managing cost reduction and seeking cost reduction opportunities. Plan and manage daily production resources (people, equipment, raw materials and systems) to meet established efficiency, safety, quality and cost targets. Builds people capability through effective employee relations, hiring, training and communication with hourly associates. Oversees and assures facility equipment reliability to minimize downtime. Ensures compliance with all Health & Safety regulations. Shows demonstrated computer proficiency: Microsoft Suite Demonstrated ability to function successfully in a fast paced, changing work environment. Maintain schedule and material flow. Enforce adherence to proper work instruction/quality operating systems. Assure order, organization, and proper housekeeping at the assembly line and in process areas. Maintain productivity level through personal example. Maintain cooperation, efficiency and motivation of the work force in assigned area. Continuous optimization of process capacity. Responsible for making sure all PMs are up to date and ensuring zero past dues. Provide support to the project by maintaining a visible presence to the field performing site visits to the entire project at least once per shift, if possible coordinate with the project manager. Assist in the coaching, mentoring and implementation of the HS&E programs throughout the plant. Regularly review and be familiar with all applicable legislation and applicable standards to ensure compliance. Organize and schedule required safety staff and first aid coverage. Ensure that all incidents are reported immediately. Participate and assist the management team in the investigation of incidents to determine root cause, and corrective actions where necessary. Ensure incident corrective actions are followed up on and completed. Ensure injured workers are offered modified duties and documentation has been completed. Review safety policy and communicate to other Supervisors and employees to ensure rules are being adhered to. Ensure new hires are orientated to the safety policy and all required documentation is completed accurately and forwarded to the HR. Ensure safety boards with postings including but not limited to: Health and safety policy, inspection and audit results, project hazard assessment, location of first aid, etc. are maintained and current.
Education
1993BAMBERG-ERHARDT HIGH SCHOOL － City, State, USBAMBERG-ERHARDT HIGH SCHOOL, Bamberg, SC 1993
Bachelor of Science, Environmental Health1998BENEDICT COLLEGE － City, State, USGraduated BENEDICT COLLEGE, Columbia, SC 1998 Bachelor of Science Degree in Environmental Health Company Sponsored Training: Lean Six Sigma ● 5-S Visual Workplace ● 8-D Problem Solving ● Lockout/Tagout ● Dupont Stop ● ISO 14000 Awareness ● QS-9000 ● FIFO ● TS 16949 ● Microsoft PowerPoint ● Microsoft Word ● Microsoft Excel ● Microsoft Outlook ● Microsoft Project ● Microsoft Access ● AS400 ● SPC ● Blueprint Reading ● A3 Problem Solving ● Kronos ● E-Time ● Kaizen ● Lean Manufacturing
Certifications
Also Certified CDL Driver.
Skills
Training, Audit, Coaching, Continuous Improvement, Cost Reduction, Documentation, Health And Safety, Hr, Inspection, Mentoring, New Hires, Project Manager, Assembly, Assembly Line, Employee Relations, Housekeeping, Material Flow, Optimization, Increase, All Sales, Cash, Customer Service, Greet, Invoices, Market Share, Merchandising, Or Sales, Receptionist, Retail Sales, Sales, Metrics, Operations, Staffing, Cdl, Cdl Driver, Manufacturing Industry, Plant Layout, Process Flow, Access, As400, Blueprint, Blueprint Reading, Environmental Health, Excel, Fifo, Iso, Kaizen, Kronos, Lean Manufacturing, Lockout/tagout, Microsoft Access, Microsoft Excel, Microsoft Outlook, Microsoft Powerpoint, Microsoft Project, Microsoft Word, Ms Access, Outlook, Powerpoint, Problem Solving, Qs-9000, Six Sigma, Six-sigma, Spc, Statistical Process Control, Word
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Resume Overview
School Attended
- BAMBERG-ERHARDT HIGH SCHOOL
- BENEDICT COLLEGE
Job Titles Held:
- Delivery Driver
- Operations Supervisor
- Department Manager
- Production Supervisor
Degrees
- 1993
Bachelor of Science , Environmental Health 1998
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