Delivery Driver Resume Example
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DELIVERY DRIVER
Professional Summary
Focused and committed worker with 4 years of food service . First-class team member with strong sales and delivery performance.
Experienced in customer service with solid dedication to customer satisfaction.
Over 4 years of experience working in just about every position in the restaurant business with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules. Always handle frustrated customers and/or co-workers with professionalism and positive attitude.
Enthusiastic; eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of multiple tasks at once and training in the culinary industry. Motivated to learn, grow and excel in back of the house performance.
Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Skills
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Work History
03/2020 to CurrentDelivery DriverEatstreet | Marshall , WI
- Logged hours, mileage and order-related activities with company's app to maintain detailed records.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Collaborated with customer service teams and management to resolve order issues or customer complaints.
- Secured food to prevent loss and maintain freshness during transport.
- Served customers promptly by efficiently collecting and delivering as many as 4 orders per hour.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift and completing all opening and closing duties to accomplish business goals and objectives.
- Presented customers with bills and receipts to collect payment for items delivered.
- Anticipated customers' questions and complaints and skillfully handled any concerns.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
12/2019 to 04/2020Line CookSycuan Gaming Center | El Cajon , CA
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Handled portion control activities according to specified instructions provided by chef.
- Safely used kitchen equipment such as grills and stove top burners, effectively reducing injuries and burns by at least 80%.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Communicated closely with managers to fully understand special orders for customers, including those with food allergies and gluten intolerance.
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
- Collaborated with servers or food runners to collect information about specific customer desires and dietary needs.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Fried, grilled and baked foods such as steak, fish and chicken.
- Grilled meats and seafood to customer specifications.
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared food items such as meats, poultry and fish for frying purposes.
01/2019 to 05/2019Team MemberMaverik | Syracuse , UT
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Worked 4 different stations each month to provide optimal coverage and meet production goals.
- Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Lifted, stacked and transported boxes weighing up to 50 pounds.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Trained new team members by relaying information on company procedures, safety requirements and delivered constructive criticism upon completion of job tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging food products.
- Created appealing displays for routine arrangements and special promotions.
- Developed strong cooperative relationships with coworkers and managers.
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
- Sought out ways to go above and beyond job requirements.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Quickly adapted plans and adjusted Type equipment to maintain high standards of functionality and safety.
- Learned all required tasks quickly to maximize performance.
Education
06/2019Diploma | Pre-Collegiate CoursesSpruce Creek High School, City, State
Associate of General Studies | PsychologyDaytona State College, City, State
Associate of Science | Culinary ArtsDaytona State College, City, State
Certifications
- ServSafe Management
- Microsoft Office
- SafeStaff
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Resume Overview
School Attended
- Spruce Creek High School
- Daytona State College
Job Titles Held:
- Delivery Driver
- Line Cook
- Team Member
Degrees
- 06/2019 Diploma | Pre-Collegiate Courses
Associate of General Studies | Psychology
Associate of Science | Culinary Arts
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