LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Delivery Driver
Please provide a type of job or location to search!
SEARCH

Delivery Driver Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
KT
DELIVERY DRIVER
Professional Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to the company's success, ability to establish rapport with clients and exceed sales quotas. May i also add that i am a reliable and driven professional with strong management and prioritization abilities within a customer service environment.

Authorized to work in the US for any employer.

Skills
  • Heavy hauling
  • Knowledge of state roads and highways
  • International sales support
  • Sales expertise
  • Report preparation
  • Inbound and Outbound Calling
  • Technical Support
  • Professional telephone demeanor
  • Account management
  • Strategic sales knowledge
  • CRM
  • Map reading and navigation skills
  • Safe driver training
  • Complaint resolution
  • Credit card processing
  • Order Fulfillment
  • Updating logs
  • Service standard compliance
  • Training development aptitude
  • POS systems expert
  • Multi-line phone talent
Work History
02/2020 to 03/2020Delivery DriverAluna Logistics | Atlanta, GA

Travel to truck lock to inspect truck for proper and safe usage.

Traveled to the Amazon load station to check gate to check and then load truck in timely manner.

  • Recorded each delivery using proper paperwork before leaving warehouse.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Loaded truck and properly secured items to prevent damage for over [Number] deliveries.
  • Loaded and unloaded [Number] delivery vans per shift.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Assigned and recorded job Numbers for [Number] jobs per shift.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Verified over [Number] daily deliveries against shipping instructions before delivering to customers.
  • Interpreted maps and followed written and verbal directions.
  • Completed and submitted logs and paperwork every day to maintain records.
  • Maintained clean and orderly appearance while on shift.
04/2018 to 02/2020Customer Service RepresentativeMSI | Atlanta, GA
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Entered customer interaction details in system data to track requests, document problems and record solutions offered.
  • Entered customer interaction details in system data to track requests, document problems and record solutions offered.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Answered constant flow of customer calls with up to [Number] calls in queue per minute.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
05/2015 to 04/2018Customer Service RepresentativeNetwork Global Logistics | Hapeville, GA

Handling incoming customer request via phone, email, and website with a sense of urgency and attention to detail.

Using NGL's proprietary logistics management platform, process, monitor, and manage critical customer shipments for medical, aerospace, telecommunications and high tech industries.

Communicate with customers and agents in a professional and courteous manner.

Answer inbound customer calls with specified number of rings.

Communicates and follows established SOP's.

Obtain accurate payment information from customers or vendors.

Perform call-back to customer's to provide updates of order status on an as-needed basis.

Communicates to Lead CSR/Shift supervisor/Manager, unusual occurrence, emergency situations, and any situation that could disrupt the level of operations and/ or customer service.

05/2010 to 01/2017Customer Service Representative/DispatcherFocus Auto | Stockbridge, GA

Handle customer inquires both telephonically and by email.

Research required information using available resources.

Manage and resolve customer complaints.

Provide customers with product and service information.

Enter new customer information into system.

Update existing customer profiles.

Process orders, forms, and applications.

Identify and escalate priority issues.

Route calls to appropriate resources.

Call up customer calls when necessary.

Document all call information according to standard operating procedures.

Complete call logs.

Produce call reports.

Education
05/2010High School DiplomaStockbridge High School, Stockbridge, GA
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Aluna Logistics
  • MSI
  • Network Global Logistics
  • Focus Auto

School Attended

  • Stockbridge High School

Job Titles Held:

  • Delivery Driver
  • Customer Service Representative
  • Customer Service Representative/Dispatcher

Degrees

  • 05/2010 High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Delivery-Driver-resume-sample

Delivery Driver

Clean Fuel

Glen Burnie, Maryland

Delivery-Driver-resume-sample

Delivery Driver

Postmates

Brooklyn, New York

delivery-driver-resume-sample

delivery driver

HD Supply Inc

Lehigh Acres, Florida

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.