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Delivery Driver Resume Example

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DELIVERY DRIVER
Professional Summary

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Used hand trucks and manual and electric pallet jacks to safely lift and move packages.

Verified contents of inventory loads against shipping papers to confirm accuracy.

Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.

Deliver packages while safely driving box trucks, panel vans and scooters in urban environments. Have excellent navigation skills and quick to find alternate routes due to road delays. Interface with customers in friendly and positive way. Possess excellent math skills to quickly manage cash transactions.

Dynamic and results-oriented delivery professional specializing in business operations and transportation management. Excels in client relations.

Skills
  • Order Picking and Processing
  • Logistics Knowledge
  • Freight Expertise
  • Familiarity with DOT Regulations
  • Commercial Driving Expertise
  • GPS and Route Planning
  • Safe driver training
  • Knowledge of state roads and highways
  • Map reading and navigation skills
  • Adept at recordkeeping
  • Current CDL license
  • Database Management
  • Equipment operation
  • Customer-oriented
  • Dry vans
  • Equipment monitoring
  • Safety-conscious
  • Clean MVR
  • Route logs
  • Vehicle inspections
  • Safety and compliance
  • Advanced planning
  • Commercial driving
  • Shipping and packaging
Work History
Delivery Driver, 09/2019 to 04/2020
Ashley's Furniture – Colton, CA
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Loaded truck and properly secured items to prevent damage for over Number deliveries.
  • Recorded each delivery using proper paperwork before leaving warehouse.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Loaded and unloaded Number delivery vans per shift.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
  • Safely loaded and unloaded Number pounds of Type and Type hazardous material without incident.
  • Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
  • Updated routes based on weather and road conditions in real time to decrease delivery times by Number%.
  • Kept detailed records of sales, payments and completed or in-progress deliveries.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Safely operated heavy lifting equipment such as fork trucks and cranes.
  • Drove company truck for local and intra-state pick-ups and deliveries.
  • Reported customer questions, issues and complaints to management.
  • Interpreted maps and followed written and verbal directions.
  • Reported any issues found with delivery truck to next shift driver and shift lead.
  • Maintained clean and orderly appearance while on shift.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Interacted with customers to determine needs and opportunities for additional sales.
Warehouse Associate, 09/2015 to 08/2019
Select Staffing – San Bernardino , CA
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Wrapped pallets in shrink wrap prior to loading.
  • Worked safely around moving machinery.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Drove vehicles to deliver products and picked-up rejected or defective materials for return.
  • Performed inventory control, such as counting and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated PC and RF-based computer systems for inventory management.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Moved and lifted heavy loads of merchandise using Type equipment.
  • Operated box or straight trucks and cargo vans.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Software to update system.
  • Compared received packages against shipping documents.
  • Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Delivery Driver, 03/2010 to 09/2012
7up Bottling Co – Redlands , CA
  • Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Recorded each delivery using proper paperwork before leaving warehouse.
  • Loaded truck and properly secured items to prevent damage for over Number deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Drove company truck for local and intra-state pick-ups and deliveries.
  • Reported customer questions, issues and complaints to management.
  • Verified load against delivery ticket before beginning every shift.
  • Informed customers of discounts, special offers and programs to enhance customer experience.
  • Kept warehouse and associated outside areas neat and clean at all times.
  • Interpreted maps and followed written and verbal directions.
  • Tracked delivery information, mileage and fuel use while on shift.
  • Maintained clean and orderly appearance while on shift.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Interacted with customers to determine needs and opportunities for additional sales.
  • Followed all company policies and procedures during shift.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Worked overnight shifts during peak periods to meet coverage needs.
Education
Information Technology : Cyber Security , Expected in 03/2021
University of Phoenix - Tempe, AZ
Associate of Business Administration: Business Administration And ManagementPalo Verde College - Blythe, CA
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Resume Overview

Companies Worked For:

  • Ashley's Furniture
  • Select Staffing
  • 7up Bottling Co

School Attended

  • University of Phoenix
  • Palo Verde College

Job Titles Held:

  • Delivery Driver
  • Warehouse Associate

Degrees

  • Information Technology : Cyber Security , Expected in 03/2021
    Associate of Business Administration : Business Administration And Management

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