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Delivery Driver Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am a hard worker with high integrity and a strong work ethic. I see the need for efficiency and accuracy in completing all tasks. I am a customer service focused, detail-oriented, dependable and reliable team player, courteously working with customers and staff to resolve problems and maintain good relationships. I am a dedicated employee pursuing employment options where food customer service and positive attitude will make a difference.

Skills
  • Excellent sense of direction
  • Defensive driver training
  • Local Delivery
  • Defensive Driving
  • Experienced manual transmission driver
  • Perfect attendance record
  • Exceptional written and verbal communication skills
  • Dependable and reliable
  • Responsible driver
  • Customer Service
  • Time management skills
  • Courteous and polite demeanor
  • Telephone etiquette
  • Reporting capabilities
  • HIPAA expert
  • Positive interactions
  • Report writing
  • Medical auditing
  • Records filing
  • Data security procedures
  • Client relations
  • Data entry
  • Work well independently
  • Medical recordkeeping
  • Supervision and training
  • Sound judgment
Education and Training
Miami East High School Casstown Oh, Expected in 06/1979 High School Diploma : - GPA :
  • Honor Roll - all four years
  • Ranked in Top 2% of class
  • Youth for Christ Member
  • Major in College Preparatory course
  • Alumni Association Scholarship Recipient
Clark State College Springfield Oh, Expected in 05/1981 Associate of Applied Science : Medical Laboratory Technology - GPA :
Experience
Hy-Vee - Delivery Driver
Dubuque, IA, 12/2016 - Current
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Notified customers of delays, decreasing calls to support.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Processed payments by accepting cash, checks and credit card payments.
  • Answered customer questions regarding shipments.
  • Presented customers with bills and receipts and collected payments for goods delivered.
  • Recorded expenses and maintained receipts.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Went 4.5 years operating motor vehicles without at fault accident.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Applied defensive driving and safety techniques to prevent accidents.
Vodafone - Medical Records Department Manager
D, DE, 10/1993 - 12/2016
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Followed all safety protocols and company processes and procedures.
  • Employed process improvement initiatives within department.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Employed extensive knowledge of HIPAA laws system to monitor system and resources.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Assisted Medical records personnel in coordinating activities, updating team members and managing inquiries for consistency and accuracy in maintaining about 35,000 patient files.
  • Inputted patient data into Greenway EMR system, safeguarding health information to avoid breaches.
  • Demonstrated excellent communication skills in resolving patient complaints.
  • Treated associates with fairness and respect.
  • Planned and optimized work processes to improve system efficiency.
  • Completed thorough opening and closing functions to maintain operational standards each day.
  • Promoted high patient satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy patients, effectively diffusing situations.
  • Trained medical records employees in proper procedural implementation of data input when office operations were automated.
BJ's Flowers Crafts And Gifts - Manager
City, STATE, 09/1987 - 11/1992
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Mitigated learning hurdles and instructed personnel in problem-solving, social skills and decision-making.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Coordinated work of employees by offering clear direction and motivational leadership.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Completed thorough opening and closing functions to maintain operational standards each day.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Cross-trained in every store role to maximize operational knowledge.
  • Assisted owner in coordinating activities, updating team members and managing inquiries for consistent delivery of quality products and services.

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74Average

Resume Strength

  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Miami East High School
  • Clark State College
Job Titles Held:
  • Delivery Driver
  • Medical Records Department Manager
  • Manager
Degrees
  • High School Diploma
  • Associate of Applied Science