Delivery Driver resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Positive
Talented
Self-directed
Ambitious
Gifted
Mature
Detail-oriented
Skilled
Innovative
Organized
Hardworking
Creative
Disciplined
Responsible
Hardworking individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in food safety processes and customer service to new, rewarding opportunity. Positive to work with and very friendly to pers and superiors.
Skills
Customer service oriented
Time management
Adaptability
Cooking
Grilling
Baking
Training personnel
Customer service
Food preparation and safety
Order accuracy
Customer-focused
Multitasking
Prioritizing
Critical thinking
Menu planning
Food preparation
Timely food delivery
Integrity
Driving Safely and Orderly
Mathematics
Education and Training
St. Petersburg CollegeSt. Petersburg, FL, Expected in 05/2019 ā āAssociate of Arts:Theater Design And Stagecraft - GPA:
University Of Central FloridaOrlando, FLExpected in ā āBachelor of Arts:Film And Video Production - GPA:
Experience
Panera Bread Co - Delivery Driver Arvada, CO, 09/2020 - Current
Providing customer service
Explained ordering and customization options by giving details about pricing and choices with customers.
Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
Handled customer concerns and issues effectively by making compromises and being polite.
Recorded customer orders
Updated routes based on weather and road conditions in real time to decrease delivery times.
Processed payments by recording, made change and provided receipts.
Operate delivery vehicle in a safe and efficient manner
Navigated 15+ miles every shift on bicycle to deliver food to customers.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Completed on-time deliveries by choosing the best and most efficient routes.
Submitted receipts and money received from deliveries at the end of each shift.
Completed rush deliveries on tight timetables to satisfy customer needs.
Communicated with customers over the phone and in person
Select optimal routes in compliance with delivery instructions to meet tight deadlines
Completed all necessary paperwork using neat and legible handwriting.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Delivered food to customer's destination
Documented sales by recording order information on computer system.
Communicated regularly with PIC's for delivery route details and changes.
Ssp Group - Prep Cook Portland, OR, 11/2019 - 09/2020
Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
Produced over 200 nutritious dishes per day and maintained near-perfect satisfaction scores.
Supported waitstaff and other team members in completing tasks.
Cleaned and organized kitchen areas.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Sanitized kitchen surfaces and equipment by cleaning grill, counter and floorspace.
Distributed food to wait staff quickly to provide excellent customer satisfaction.
Managed opening and closing shift kitchen tasks.
Prepared average of 100+ menu items per shift.
Measured ingredients and followed recipes to prepare food.
Washed, chopped, peeled and served vegetables and other ingredients.
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
Prepared cooking supplies, set up station and cleaned work area when opening and closing restaurant kitchen.
Inspected and cleaned food preparation areas to guarantee safe, sanitary food-handling practices.
Packaged, arranged and labeled ingredient stock, storing at established temperatures.
Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
Identified inefficiencies leading to improved productivity.
Stored food in coolers, sterilized and washed hands frequently for health and safety.
Transitioned between breakfast and dinner service by preparing, adjusting and adapting to the menu .
Collaborated with restaurants to collect information about specific customer desires and dietary needs.
Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
Trained and assisted new kitchen staff members.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Cooked all menu items according to specified instructions.
Adjusted established recipes to remove allergens or alter tastes for customer desires.
Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Prepared meats for dish assembly and serving by slicing and and precooking.
Prepared ingredients for menu items.
Practiced proper safety and sanitation standards.
Increased kitchen efficiency by streamlining processes, reducing waste and mentoring team members on proper procedures.
Prepared identical dishes numerous times per day with consistent care, attention to detail and quality.
Washed, peeled and cut various fruits and vegetables to prepare for serving.
Prepared 100+ take-out orders per shift by securely packaging and labeling each order.
Suggested actionable improvements to streamline training procedures.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Hilton Worldwide - Barback Dana Point, CA, 06/2018 - 08/2019
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
Removed trash, spills and trays to keep areas clean and professionally organized.
Processed over 100 transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
Prepared
Verified adequate levels of supplies such as linens and trays and restocked low items.
Monitored different areas of the bar to ensure alcohol consumption stayed in designated areas.
Monitored customer movements and quickly cleared empty tables for future customers.
Studied bartenders to learn recipes for different mixed cocktails.
Restocked condiments and drink station supplies to meet expected customer needs.
Checked patron identification and monitored guests to control service and limit over-intoxication.
Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
Replenished bar glasses, garnishes and condiments.
Filled ice bins throughout shift and cleaned them 3 times weekly.
Trained
Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments.
Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
Took food and drinks to bar and table customers.
Unloading trucks.
Carrying heavy items properly and transporting them.
Accomplishments
Recognized for excellent service and food preparation.
Served over 200 customers Daily.
Served over 300 customers alone.
Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
Acknowledged for extraordinary service by supervisors and clients.
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