LiveCareer-Resume

delivery driver resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Skilled CSM offering proven leadership, problem-solving and team-building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in developing opportunities to improve day-to-day operations and bottom-line profits.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Skills
  • Excellent sense of direction
  • Route management
  • Cargo handling
  • Organization and efficiency
  • Office equipment operations
  • Multi-line telephone skills
  • Document control
  • Multitasking ability
  • Service-oriented mindset
  • Tech-savvy
  • PC proficient
  • Microsoft Office Specialist Certified
  • Flexible
  • Issue and conflict resolution
  • Systems and automation applications
  • Sales Techniques
  • Organization
  • Communications
  • Team building
  • Planning and coordination
  • Supervision
  • First Aid/CPR
Education and Training
Stuart W Cramer High School Belmont, NC Expected in 06/2016 ā€“ ā€“ High School Diploma : - GPA :
Gaston College Dallas, NC Expected in ā€“ ā€“ : Medical Coding And Billing - GPA :
Experience
Jimmy John's - Delivery Driver
Enterprise, AL, 08/2019 - Current
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
  • Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
  • Assisting with loading and unloading items from vehicles.
  • Accepting payments for delivered items.
  • Providing excellent customer service, answering questions, and handling complaints from clients.
  • Adhering to assigned routes and following time schedules.
  • Abiding by all transportation laws and maintaining a safe driving record.
  • Preparing reports and other documents relating to deliveries.
  • Operating equipment and machines, such as cars, trucks, forklifts, etc.
Gensler - Cashier Manager
Miami, FL, 04/2017 - 08/2020
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
  • Built and maintained effective working relationships with peers and upper management.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed returned items in accordance with store policy.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Operated cash register, collected payments and provided accurate change.
MV Cleaning Solutions - Receptionist
City, STATE, 06/2014 - 03/2017
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Scheduled and confirmed appointments.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted incoming mail and directed to correct personnel each day.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.

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Resume Overview

School Attended

  • Stuart W Cramer High School
  • Gaston College

Job Titles Held:

  • Delivery Driver
  • Cashier Manager
  • Receptionist

Degrees

  • High School Diploma
  • Some College (No Degree)

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