LiveCareer-Resume

delivery driver resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plan and manage efficient routes to maximize deliveries and customer satisfaction. Extensive trip planning, geography and DOT understanding. Hardworking Delivery Driver with One years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery. Customer-focused driver with two years of experience delivering service. Quick learner able to easily memorize delivery areas, find destinations and give latest product information. Time management expert consistently delivers product and service quickly.

Skills
  • Time Management Skills
  • Order Picking and Processing
  • Learning Strategies
  • Logging Paperwork
Experience
Delivery Driver, 07/2020 to 04/2021
Us Foods Holding Corp.Hyannis, MA,
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Handled merchandise in accordance with product handling standards.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Operated delivery vehicles five days per week, averaging 100 miles on road and 85 customers served.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Answered customer questions regarding shipments.
  • Navigated and operated 26-foot truck to deliver 17 deliveries per day.
Receiving Associate, 08/2019 to 03/2020
Boyd CorporationNiagara Falls, NY,
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Reviewed work orders to check correctness of deliveries.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Checked accuracy of cargo manifests against purchase orders, identifying errors before invoices entered [Software] system.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
Assistant Store Manager, 11/2016 to 07/2019
Crate And BarrelLocations: Schaumburg, IL,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Leveraged ERP software to coordinate and enhance inventory delivery.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
  • Built proactive and productive relationships with Vendors and business agents to maintain operational efficiency.
  • Minimized waste by employing specific expense-tracking and cost-control strategies.
  • Collaborated with Pharmacy to increase sales by 10% over a weeks period.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Assisted negotiation with vendors and suppliers to reduce cost.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Contributed to organizational initiative to achieve weekly sales, budget and other targeted goals.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Supervised cashier associates in processing credit, debit, and cash payments to streamline sales.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Coached and developed store associates through formal and informal interactions.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Manager, 03/2014 to 08/2016
Hyatt Hotels Corp.Medford, MA,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Led staff meetings for team of 11 or more to to achieve company directives.
  • Generated reports to assess performance and make adjustments.
  • Optimized productivity, streamlined program efficiency, and boosted profitability.
  • Studied existing procedures and policies to offer optimal leadership to employees and business operations when standing in for absent managers.
  • Handled over $2000 in funds each day in fast-paced fast food environment.
  • Reviewed employee performance every day and delivered constructive feedback to improve weaknesses.
  • Recruited, hired and trained employees for marketing and sales department.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Automated office operations, managed client correspondence and tracked records.
  • Cross-trained in every store role to maximize operational knowledge.
  • Strengthened product branding initiatives and coordinated effective marketing campaigns.
  • Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Met with each associate to establish realistic monthly sales goals.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Upheld internal standards and productivity goals to meet company and sale targets.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
  • Created weekly schedules for associatess to keep every shift well-staffed during holidays and busy periods.
  • Inputted customer data into system, safeguarding financial and personal information to avoid breaches.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Education and Training
High School Diploma: , Expected in 06/2016 to Kenmore East Senior High School - Tonawanda, NY
GPA:

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Resume Overview

School Attended

  • Kenmore East Senior High School

Job Titles Held:

  • Delivery Driver
  • Receiving Associate
  • Assistant Store Manager
  • Manager

Degrees

  • High School Diploma

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