Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Skills
  • Stocking and Replenishing
  • Sales
  • Point of Sale Knowledge
  • Cash register operation
  • Loss prevention
  • Social perceptiveness
  • Sales expertise
  • Merchandising Knowledge
  • Product and Service Sales
  • Exceptional Customer Service
  • Relationship building
  • Sales training
  • Merchandising understanding
Work History
07/2020 to Current
Delivery Driver Us Foods Holding Corp. Kansas City, MO,
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
  • Completed on-time deliveries by choosing best and most efficient routes.
03/2020 to 07/2020
Delivery Driver Us Foods Holding Corp. Kenosha, WI,
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
  • Kept detailed records of sales, payments and completed or in-progress deliveries.
  • Collected $[Amount] in payments for completed deliveries and services daily.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Updated routes based on weather and road conditions in real time to decrease delivery times by [Number]%.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Accurately recorded delivery, payment and route information using [Software].
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
06/2019 to 09/2019
Assistant University Of Utah Billings, MT,
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Kept team efficient and on-task by maintaining well-stocked and organized supplies.
  • Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
11/2018 to 08/2019
Sales Associate The Realreal, Inc. Seattle, WA,
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Processed product returns and assisted customers with other selections.
  • Educated customers on promotions to enhance sales.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
Education
Expected in 06/2019
High School Diploma:
West Forsyth High School - Clemmons, NC
GPA:
Expected in
No Degree: Psychobiology
East Carolina University - Greenville, NC,
GPA:
Expected in
No Degree: Cosmetology
Davidson County Community College - Thomasville, NC
GPA:

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Resume Overview

School Attended

  • West Forsyth High School
  • East Carolina University
  • Davidson County Community College

Job Titles Held:

  • Delivery Driver
  • Delivery Driver
  • Assistant
  • Sales Associate

Degrees

  • High School Diploma
  • No Degree
  • No Degree

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