LiveCareer-Resume

delivery driver resume example with 16+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Safety-focused with outstanding work ethic with zero accidents. Offers dynamic skills in customer service. Follows all rules of road and certified in operating equipment.

Dependable and service-focused Courier motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional.

Courteous and accomplished able to build lasting customer relationships by supplying consistent and friendly service.

Skills
  • Excellent customer service
  • Comfortable with overnight runs
  • Exceptional written and verbal communication skills
  • Over the road experience
  • Dependable and reliable
  • Responsible driver
  • Local routes understanding
  • Courteous and polite demeanor
  • Leadership
  • Teamwork
Experience
05/2019 to Current Delivery Driver Fedex Cross Border | East Boston, MA,
  • Contacted customers prior to delivery to coordinate delivery times.
  • Went [Number] days operating motor vehicles without accident.
  • Pulled and reviewed [Number] daily customer tickets to successfully fulfill orders.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Verified sales orders before loading and unloading merchandise.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Notified customers of potential late deliveries, which resulted in [Number]% decrease in calls to company support line.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Handled merchandise in accordance with product handling standards.
07/2019 to 03/2020 Walker Consulting LLC Ingram Content Group | Roseburg, OR,
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
  • Handled all delegated tasks, including [Task] and [Task].
03/2016 to 07/2019 Picker Packer Alpha Mills Corporation | City, STATE,
  • Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests.
  • Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using [Type] scanners.
  • Used [Type], [Type] and [Type] equipment to transport boxes, pallets and crates through warehouse.
  • Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Efficiently packaged [Type] and [Type] items, maintaining consistency to meet fulfillment deadlines.
  • Conducted [Timeframe] cycle counts of [Type] and [Type] products and input corrections to warehouse inventory system.
  • Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation.
  • Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
03/2004 to 10/2015 Cashier/Head Waitress DiMaggio's Pizza & Restaurant | City, STATE,
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Welcomed customers, offering assistance to help find necessary store items.
Education and Training
Expected in 07/2011 Associates in Criminal Justice | Criminal Law McCann School of Business And Technology, Pottsville, PA GPA:
Expected in 06/2005 GED | Life Long Learning Center, Frackville, PA GPA:

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Resume Overview

School Attended

  • McCann School of Business And Technology
  • Life Long Learning Center

Job Titles Held:

  • Delivery Driver
  • Walker Consulting LLC
  • Picker Packer
  • Cashier/Head Waitress

Degrees

  • Associates in Criminal Justice
  • GED

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