I am an experienced Front Desk Manager offering 5 years of superior hospitality service. I am highly skilled in managing reservations, addressing and resolving dissatisfaction within guests with ease and increasing guest loyalty through targeted service. I am proficient in Opera, Quikbooks, Fosse, Microsoft Excel, and Microsoft Word, with a friendly and decisive approach to resolving challenges. With being a seasoned Hospitality professional, I am competent in keeping guest needs balanced with business targets. I am highly organized in handling administrative functions, leading teams and coordinating facility services. I strive to be a smooth and efficient multitasker and planner. I am a passionate customer service manager offering over 6 years of success and experience in customer and personal service. My additional expertise includes time management, effective planning and computer literacy along with inbound and outbound sales calls and product promotion. I have experience with being an energetic sales representative leader offering demonstrated success by identifying prospects and converting leads into customers. Superior communication skills with the ability to understand client needs and close sales is a must for me. I have been recognized for my creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing in 3 years of related sales experience.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Job Titles Held: