Delivery Associate /Logistics Supervisor Resume Example
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DELIVERY ASSOCIATE /LOGISTICS SUPERVISOR
Professional Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of logistics operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Skills
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Work History
Delivery Associate /Logistics Supervisor10/2019 to Current
Texas Health & Human Services Commission – Brownsville , TX
Texas Health & Human Services Commission – Brownsville , TX
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for over 100,000 deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Created and submitted delivery and DOT logs.
- Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
- Worked overnight shifts during peak periods to meet coverage needs.
- Created policies based on performance data analysis to reduce costs and maintain efficiency.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Trained, scheduled and evaluated 70 employees.
- Improved efficiency by 17% through employee management, workflow evaluations and monitoring procedures.
- Coordinated dispatching of 22 drivers to accomplish daily delivery requirements.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Direct Support Professional Supervisor04/2016 to 10/2019
Qurate Retail Group – Round Rock , TX
Qurate Retail Group – Round Rock , TX
- Minimized injuries to staff or patients by offering important support or restraint to control patient movements.
- Updated patient files with current information about vitals, behaviors and other data relevant to support treatment planning.
- Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
- Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
- Kept clients engaged in social networks and communities.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Evaluated client progress toward established annual and quarterly goals.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Arranged transportation and accompanied patients to doctors' offices or errands.
- Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
- Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
- Maintained clean, safe and well-organized patient environment.
Fraud Detection Specialist10/2013 to 04/2016
Eldorado Resorts, Inc. – Reno , NV
Eldorado Resorts, Inc. – Reno , NV
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case.
- Gathered evidence, which included recorded and written statements, financial documentation and audio materials for examination.
- Summarized all key information regarding investigation into detailed report for delivery to client.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Exceeded goals through effective task prioritization and great work ethic.
- Worked flexible hours; night, weekend, and holiday shifts.
Lead Security Officer06/2013 to 09/2013
Trident Security – City , STATE
Trident Security – City , STATE
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Reported suspicious activities and persons to law enforcement.
- Authorized entrance papers and granted or denied entrance to building.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Conducted hourly patrols of key areas to spot and control security concerns.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Diploma: Mechanical TechnologiesRSI the Refrigeration School
Desert Edge High School
Certifications
- DOT certified, HMDS LLC. - 2020-Present
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Resume Overview
School Attended
- RSI the Refrigeration School
- Desert Edge High School
Job Titles Held:
- Delivery Associate /Logistics Supervisor
- Direct Support Professional Supervisor
- Fraud Detection Specialist
- Lead Security Officer
Degrees
- Diploma : Mechanical Technologies
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