delivery associate resume example with 3 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dependable Delivery Man with track record of reliability and driven work ethic. Honest and ethical with superior communication skills to build customer rapport. Efficient and accurate to meet deadlines and exceed customer expectations. Forward-thinking computer science team member with solid technical and requirements gathering skills. Evaluating risks, troubleshooting issues and conducting product tests. Good verbal and written communication, project planning and organizational skills.

  • Verbal and Written Communication
  • Attention to Detail
  • Time Management
  • Customer Service
  • Problem-Solving
  • Dependability and Honesty
  • Time Management Skills
  • Quality Assurance
  • Teamwork and Collaboration
  • Work Ethic
  • MS Office
  • Dependable and Reliable
  • Troubleshooting Skills
  • Security Understanding
  • Advanced Mathematical Abilities
  • Team Building
  • Computer Skills
  • Critical Thinking
  • Friendly, Positive Attitude
  • Problem Resolution
  • Relationship Building
  • Data Management
  • Basic Math
  • People Skills
  • Organizational Skills
  • Reliable and Trustworthy
  • Team Management
  • Working Collaboratively
  • Active Listening
03/2021 to Current Delivery Associate Florida Tile | Newark, NJ,
  • Delivered items to customers and presented invoices for payments.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Handled merchandise in accordance with product handling standards.
  • Operated and maintained forklifts, stair climbers and pallet jacks.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Notified customers of delays to decrease calls to support.
  • Answered customer questions regarding shipments.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Maintained accurate inventory of products and materials using ESVS, Order Up, and SKU Depot.
08/2020 to 01/2021 Kitchen Prep Cook Milestone Retirement Communities | Mount Vernon, WA,
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Grilled and deep fried various foods from meats to potatoes.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Helped train and develop new talent.
  • Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
  • Sliced meats to prepare for cooking and assembly of menu items.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
05/2020 to 08/2020 Deli Clerk Kohler | Charlotte, NC,
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Documented and entered special orders for event catering and party trays.
11/2018 to 04/2020 Front and Back of House Team Member Chick-fil-A | City, STATE,
  • Labeled and stored raw food and ingredients in appropriate storage rooms, refrigerators and freezers.
  • Packed food, dishes, utensils and accessories for transportation from catering or food preparation establishments to locations designated by customers.
  • Substituted for or assisted other cooks during emergencies or rush periods.
  • Seasoned food according to recipes or personal judgment and experience.
  • Distributed food to service staff for prompt delivery to customers.
  • Checked inventory levels and recorded supply usage on log sheets or in company software.
  • Cleaned and sanitized kitchen equipment, utensils, and work stations.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Adhered to food safety and sanitation protocols to reduce germ spread.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prepared variety of foods according to exact instructions and recipe specifications.
Education and Training
Expected in 05/2019 to to High School Diploma | Calvert High School, Prince Frederick, MD GPA:
Expected in to to | Cyber Security College of Southern Maryland, La Plata, MD GPA:

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Resume Overview

School Attended

  • Calvert High School
  • College of Southern Maryland

Job Titles Held:

  • Delivery Associate
  • Kitchen Prep Cook
  • Deli Clerk
  • Front and Back of House Team Member


  • High School Diploma
  • Some College (No Degree)

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