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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hardworking Delivery Dr iver with in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery. Punctual and efficient deliveries brings dedicated demeanor to transportation jobs. Motivated to provide prompt, friendly and professional service at all times. Veteran with more than of experience providing timely delivery. Results-focused Results-focused professional with strength in dc, [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote Adequdriyears to promote efficiency and influence positive outcomes. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality. Dependable d with over [Number] years in transportation industry. Committed to completing each job quickly, efficiently and safely. Experience in distribution environment with in-depth knowledge of DOT regulations. Dependable [Job Title] with over 1 years in transportation industry. Committed to completing each job quickly, efficiently and safely. Experience in distribution environment with in-depth knowledge of DOT regulations. Dependable d with over [Number] years in transportation industry. Committed to completing each job quickly, efficiently and safely. Experience in distribution environment with in-depth knowledge of DOT regulations.

Skills
  • Defensive driver training
  • Cargo handling
  • Excellent sense of direction
  • Lifts up to 50 pounds
  • Route management
  • Pallet jack and hand truck operation
  • Planning and coordination
  • Communications
  • Administrative support
  • Process improvement
  • First Aid/CPR
  • Organization
  • Invoice generation
  • Problem resolution
  • Inventory management
  • Operational improvement
  • Business operations
  • Customer service
Experience
Delivery Associate, 06/2019 - Current
Downeast Outfitters Meridian, ID,
  • Reviewed work orders to perform freight movement and deliveries.
  • Attended accident preparedness and safety trainings to comply with regulations and promote safer working environment.
  • Recorded discrepancies and damages to inventory and reported findings to supervisor.
  • Operated standard warehouse equipment, including [Equipment], assisting with loading and unloading of deliveries.
  • Inspected equipment throughout shift, performed minor maintenance tasks and notified [Job title] of any tools requiring repair.
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
  • Completed daily pre-trip inspection checklist before first delivery with [Number]% accuracy rate.
  • Went [Number] days operating motor vehicles without accident.
  • Reviewed over [Number] daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Contacted customers prior to delivery to coordinate delivery times.
Garage Door Technician, 01/2011 - 05/2019
Installed Building Products Nashville, TN,
  • Maintained well-stocked inventory of doors and supplies to meet customer needs.
  • Completed daily work logs to document information such as completion times and hours spent at each location.
  • Instructed building and homeowners in strategies for care and maintenance of doors.
  • Took accurate measurements and estimated materials and time for each job.
  • Troubleshot systems to find root causes of problems and determine repair needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks, including [Task] and [Task].
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Delivered [Product or Service] to customer locations.
  • Improved operations by working with team members and customers to find workable solutions.
Shop Manager/Sales Manager, 01/2005 - 12/2010
Gibbs Premier Auto Detail & Sales City, STATE,
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Scheduled, trained and coached [Number] employees to maximize performance in customer service, revenue generation and daily tasks such as [Action] and [Action].
  • Organized inventory [Number] times per [Timeframe] to maintain product availability.
  • Implemented [Number] [Type] and [Type] innovative promotions to drive store revenue [Number]%.
  • Increased customer satisfaction rating [Number]% by expanding product lines, offering promotions and building loyalty club membership.
  • Consistently negotiated favorable vendor contracts, saving $[Number] on budget annually.
  • Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
  • Raised profits [Number]% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and [Action].
  • Sourced new products to diversify offerings through [Action] and [Action].
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Cultivated lucrative relationships with clients through active engagement, issue resolution and [Skill] talents.
  • Processed credit card payments and counted back change and currency with [Number]% accuracy rate.
  • Hired, trained, supervised and motivated team of [Number] retail professionals to provide knowledgeable and fast service to every guest.
  • Checked inventory system to locate items at other stores, improving sales rates [Number]%.
  • Taught staff how to handle difficult situations with calm and professionalism.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Guided and supported [Number] staff members to consistently achieve team and personal goals.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Delegated tasks to specific employees based on individual knowledge and strengths.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Saved costs, effectively negotiating vendor pricing contracts to increase savings.
  • Delegated tasks to employees based upon individual strengths and experience in [Area of expertise].
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Reduced process lags by effectively managing [Number] staff to ensure optimal productivity.
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
  • Increased YOY sales [Number]% and grew margins by effectively introducing new products within [Number] months.
  • Implemented [Type] and [Type] strategic plans, realizing sales revenue increase $[Amount] within [Timeframe].
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
Education and Training
High School Diploma: , Expected in
-
Nampa High Votech - Nampa, ID,
GPA:

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Resume Overview

School Attended

  • Nampa High Votech

Job Titles Held:

  • Delivery Associate
  • Garage Door Technician
  • Shop Manager/Sales Manager

Degrees

  • High School Diploma

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