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Delivery Resume Example

Resume Score: 80%

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DELIVERY
Summary

Dedicated and responsible Driver and Business Owner with over a year of experience generating sales while maintaining personalized service. Knowledgeable about delivery and sale promotions and background developing deep customer connections to promote sustained revenue. Brings superior work ethic and excellent people skills to delivery or sales processes.

Skills
  • Lifts up to 100 pounds
  • Defensive driver training
  • Perfect attendance record
  • Exceptional written and verbal communication skills
  • Courteous and polite demeanor
  • Dependable and reliable
  • Experienced manual transmission driver
  • Responsible driver
  • Time management skills
  • Deadline-driven
Experience
Delivery|UberEATS - Austin, TX|01/2020 - Current
  • Went 913 days operating motor vehicles without accident.
  • Verified sales orders before loading and unloading merchandise.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Resolved customer complaints and adjusted orders.
  • Notified customers of potential late deliveries, which resulted in 95% decrease in calls to company support line.
  • Avoided delivery delays by carefully planning best routes with GPS.
  • Answered customer questions regarding shipments.
  • Changed tires and installed light bulbs, fuses and tire chains.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Driver Helper (Seasonal)|UPS - Round Rock , TX|08/2019 - Current
  • Lifted boxes and products with correct safety gear and techniques.
  • Utilized local road knowledge and GPS software to map routes and specific locations.
  • Unboxed appliances, set up for customers and removed all debris.
  • Used dolly and ramp equipment to move heavy items.
  • Kept loads from being damaged through proper loading and security.
  • Responded to job-related inquiries from supervisor quickly and professionally to provide updates on anticipated task completion times.
  • Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
  • Offered to assist Driver with delivery duties during busy periods, leading to development of additional skills and improved productivity within warehouse.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
  • Transported furniture and up to 1000 boxes using hand truck.
  • Counted inventory stock each day and reported totals to Driver for auditing.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Communicated with teammates and supervisors about potential hazards and other issues.
  • Planned and followed most direct route to save time and mileage on company trucks.
  • Sorted cargo for accurate shipment totarget locations, preventing unnecessary delays and promoting productivity.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
  • Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
Business Owner|LAV.SH CO - Round Rock, TX|07/2019 - Current
  • Leveraged social media, including Facebook, to expand market reach and facilitate sales agent recruitment.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Calculated credit amounts and commission payouts, priced merchandise, and generated credit memos for returned merchandise.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Set pricing structures according to market analytics and emerging trends.
  • Resolved issues quickly through meticulous research and quick decision making.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Mentored newly hired employees to take on responsibilities and tasks with understanding.
  • Developed a clothing business from ground up and prepared records and operations for smooth handover to new owners.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
  • Utilized technological and informational skills to find solutions to issues and promote diminish conflicts.
Education and Training
Cedar Ridge High School||Round Rock, TX|05/2019High School Diploma
Websites, Portfolios, Profiles
  • lav-sh.co
Certifications
  • First Aid/CPR
  • OSHA Certified
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Resume Overview

Companies Worked For:

  • UberEATS
  • UPS
  • LAV.SH CO

School Attended

  • Cedar Ridge High School

Job Titles Held:

  • Delivery
  • Driver Helper (Seasonal)
  • Business Owner

Degrees

  • High School Diploma

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