Experienced Information Technology professional; Key strengths include but not limited to systems support in health data management, business analysis, quality assurance, and functional testing; ability to manage multiple projects simultaneously; adapt to process, procedures and implementation to client specification; excellent communication, critical thinking, investigative & problem resolution strategies, exceeding customer expectations.
Education and Training
Master of Information Technology (MBA)American Intercontinental UniversityDunwoody, GA
Bachelor of Science (BS)Long Island University - C.W. PostBrookville, NY
Building Coordinator -- Office of Quality & Safety - Emory Healthcare Reports Management Committee - Administrative Offices - Emory Healthcare Advisory Board - Administrative Offices - Emory Healthcare Epsilon Pi Tau - Delta Delta Chapter - American Intercontinental University Spotlight Award Winner - Specialty Brands - MCI/Verizon Business.
Experience in all phases of the System Development Life Cycle for enterprise application implementations
Experience with application level support for multifunctional end user expertise in clinical data management
Experience in project management methodology; effective independently or in a team environment
Knowledge of information security concepts; cryptography, incident response, policy/audit, and threat analysis;
Knowledge of security Firewalls, IDS/IPS, PKI, TCP/IP, Operating Systems, LAN/WAN, and the OSI Model;
Knowledge of HIPPA/SOX/PCI compliance standards, and Management of Information Systems Access Coordinator/Enterprise applications; Safety & Compliance/Risk mitigation and Disaster Response
System Administrator; United Health Care, Optum Cloud, Availity, CIGNA, Humana, and BCBS Payer Websites
ICD9-CPT4 coding systems, Access Blue, Care Medic, Claim Logic EDI, Comtec, EPIC, Health Quest;
IDX/GE Centricity Business, I- Suite, Power Chart and Microsoft Office Suite software applications
Cryptography Concepts, Computer Forensics, Computer Networking/TCP/IP; Information Security Principles
JAVA Programming, ORACLEdb10g; OPNET IT Guru, Windows OS, UNIX/Linux OS
Data Dictionary Analyst01/2004 to CurrentEmory HealthcareAtlanta, GA
Perform system administration, business analysis, and maintenance of health/financial Database Dictionaries for internal/external clinical/business units; Query web-based research tools/system modules for data integrity and operations compliance; maintain finance charge master; manage security set-up/access control to billing interfaces for end users; SME for Electronic Data Interchange/system configurations for revenue cycle optimization.
Accomplishments Executed billing application configurations for ICD-10 implementation for CPT code compliance Instrumental in transitioning encounter based charge capture to electronic formats for provider services Maintained access management/security to secure payer web portals for enterprise of 10,000 end users Subject matter expert for GE Centricity Business implementation; increased database integrity by 95% Designed testing scripts; executed testing in Enterprise Dictionaries for system build/operational validation Developed technical documentation of department process improvement initiatives for application support Audited EDI system code logic; English translation improved data transparency/e-commerce A/R by 25%.
Operations Analyst III01/1999 to 01/2004DERRICK FROST MCI/VerizonAlpharetta, GA
Senior member of the marketing operations team; administered audits, controls, reporting, and coordinated account set-up; Maintained EDI/e-commerce PIN/Card order process utilizing EPIC/Lawson and Web-O interface applications for logistics with West coast Hub; maintained weekly quality assurance reporting providing a snapshot of metrics in operational efficiency Accomplishments Project managed web based product catalogue portal; Tracked all custom and branded applications in one repository Achieved 98% service level compliance in sales/marketing of product imaging, merchandising plans, and account set-up Executed audits of inventory practices that led to a two-day reduction in sales to fulfillment rates.
billing, business analysis, Computer Networking, CPT4, CPT, Cryptography, data management, data warehouse, database applications, Database, e-commerce, Electronic Data Interchange, EDI, English, finance, financial, Firewalls, Hub, ICD-10, IDS, imaging, Information Security, Information Systems, inventory, JAVA Programming, LAN, Lawson, Linux OS, Logic, logistics, Lotus Notes, marketing, merchandising, Access, Microsoft Office Suite, Windows OS, 98, Micro Strategy, Enterprise, Operating Systems, optimization, OSI, PCI, process improvement, marketing of product,coding, project management, quality assurance, Quest, reporting, research, Safety, sales, scripts, System Administrator, system administration, TCP/IP, TECHNICAL TRAINING, technical documentation, translation, UNIX, validation, Websites, WAN