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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Leadership-oriented certified technology professional entering a career in Computer Management. Critical thinker who can demonstrate the ability to succeed in a high paced environment and who consistently exceeds performance standards. I am level-headed and calm in stressful situations with well-developed people skills. Also can provide analysis data support in a company as a Data Analyst with experience using many forms of technology for data analysis. I have an attention to detail and am able to work in a deadline-oriented position with effective problem solving skills. I am looking for a company where I can expand on my skills and experiences in order to reach company's goals.
Highlights
  • Scripting and Database
  • Network Operations System - Windows
  • Network Operations System - Unix
  • Voice/VoIP Administration
  • Data Communications and Networking
  • Communications Systems
  • Wired, Optical, and Wireless Communications
  • Wireless Technology
  • Enterprise Network Design
  • Enterprise Network Management
  • Network Fundamentals
  • Data and Signal Processing
  • PC Maintenance
  • SQL
  • Microsoft Server 2012
  • Network System Administration Fundamentals
  • Windows Active Directory
  • Computer System Maintenance
  • Installing and Uninstalling Various Software
  • Replace, Adding and Removing Various Hardware Components
  • Operating systems Windows Java Programming
  • JavaScript
  • Microsoft Word, Excel, Access
  • Analytical and Statistics programs: Minitab
  • AS400
  • Query Language
  • UNIX
  • Presentation: Microsoft PowerPoint
  • Wireshark
  • File Management
Education
DeVry University Orlando, FL Expected in 2014 Bachelor of Science : Network and Communications Management - GPA : GPA: 3.87/4.0 Dean's List

Network and Communications Management, Magna Cum Laude

DeVry University Miramar, FL Expected in 2012 Associate of Science : Network System Administration - GPA :

Graduated with Honors, top 10 Percent of my class.

Lake Weir High School Ocala, FL Expected in 1996 High School Diploma : General Education - GPA :
Accomplishments
  • Graduated with honors and in the top 10 percent of my class with my Associates Degree
  • Graduated Magna Cum Laude, top 7% of my class, with my Bachelor's Degree
  • FCRA (Fair Credit Reporting Act) Certified, 2015
  • CompTIA IT Fundamentals Certified, 2016
  • CompTIA A+ Course Completion Certificate from Career Academy, 2016
Experience
Aaron's, Inc - Data Analyst Integrity Specialist
Covington, LA, 12/2014 - 02/2016
  • Work on an AS400 servers Manipulate files using Windows Server Platform Using Unix/Microsoft to check data quality Using Query Tab programs to ensure the data is correct Maintain several databases and using SQL updates to perform various duties Analyzing Data to ensure correctness Use of SalesForce platform.
  • Research disputes and other queries from clients and consumers Respond to telephone and email queries, receive disputes and input for tracking Follow defined dispute and/or research procedures, and produce required metrics according to defined procedures Travel to different offices to train other staff members to create redundancy across the company Assist in creation of new programs as well as test and deploy them.
  • Host seminars in different offices to teach updated procedures and programs.
Belleview PC Doctor - Computer Technician
City, STATE, 03/2010 - 01/2012
  • Handle and resolve customer complaints Configured and installed new Microsoft systems Troubleshoot and resolve desktop support issues Repairing and upgrading hardware in desktops and notebooks Installing, uninstalling, or reinstalling various software packages Test systems to make sure that they are properly working Record and Log work done specifically to each customer.
Logan's Roadhouse - Cook/Waiter
City, STATE, 06/2007 - 01/2015
  • Prepare stations and provide excellent guest services.
  • Cook during lunch shifts.
  • Use excellent communication skills and work in a timely manner.
Skills
Active Directory, AS400, excellent communication, Hardware, resolve customer complaints, clients, Data Communications, databases, Database, desktops, email, File Management, Java Programming, JavaScript, notebooks, Access, Excel, Microsoft PowerPoint, Windows, Microsoft Word, Minitab, Enterprise, Network Management, Network Design, Network, Networking, Operating systems, PC Maintenance, Project Management, quality, Repairing, Research, seminars, servers, Scripting, SQL, Statistics, System Administration, desktop support, telephone, Troubleshoot, UNIX, upgrading, VoIP, Windows Server

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Resume Overview

School Attended

  • DeVry University
  • DeVry University
  • Lake Weir High School

Job Titles Held:

  • Data Analyst Integrity Specialist
  • Computer Technician
  • Cook/Waiter

Degrees

  • Bachelor of Science
  • Associate of Science
  • High School Diploma

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