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Dasher Resume Example

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DASHER
Summary

I have served food for the last 6 years and that's what I enjoy doing. I enjoy the one on one interaction with my customers and meeting different personalities. I enjoy the challenge of turning a dissatisfied customers experience into a satisfied experience. I enjoy building up my regulars. I like to keep moving while on the job and work well in teams.

Skills
  • Store opening and closing
  • Security monitoring
  • Payment processing
  • Merchandising
  • Verbal/written communication
  • Able to lift 50 pounds
  • Employee engagement and motivation
  • Opening and closing procedures
  • Customer relations
  • Product recommendations
  • Bank deposits
  • Customer greeting
  • Credit and cash transactions
  • Merchandise restocking
  • Returns and exchanges
  • Cash register operation
  • Coin counting
  • Customer seating
  • Cash drawer balancing
  • Training and mentoring
  • Scanner operations
  • Effective customer upselling
  • Cash management
  • Issue resolution
  • Customer assistance
  • Hard-working
  • Schedule coordination
Experience
Company Name | City, StateDasher10/2020 - Current
  • Greeted customers promptly and responded to questions.
  • Communicated with dasher to coordinate deliveries and obtain destination address.
  • Collected tips from customers through hands-free electronic methods.
  • Delivered dash orders to customers on specified routes in Amarillo.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Documented time of delivery to record completion of order.
  • Recorded weekly hours and mileage for accurate payment.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
Company Name | City, StateServer12/2015 - 01/2020
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Provided exceptional service to up to 75 customers per day at truck stop dine-in establishment.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Upsold customers and optimized table-turns to outperform average sales by 20%.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Sent orders to kitchen staff by POS.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Processed customers' payments and provided receipts.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Rearranged tables and chairs, located or rolled extra silverware and all things necessary to prepare for large groups.
  • Greeted newly seated guests quickly and efficiently.
Company Name | City, StateAssistant Store Manager09/2013 - 06/2014
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
  • Supervised retail associates in processing credit, debit, and cash payments to streamline sales.
  • Coached and developed store associates through formal and informal interactions.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
Company Name | City, StateCNA08/2008 - 05/2010
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Delivered nursing assistance to residents in multi-bed peri care facility.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Used mobility devices and lifting equipment to transport patients.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Education and Training
Highland Park High School | City, StateHigh School Diploma05/2006
Amarillo College | City, StateSome College (No Degree) in Mortuary Science
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Resume Overview

School Attended

  • Highland Park High School
  • Amarillo College

Job Titles Held:

  • Dasher
  • Server
  • Assistant Store Manager
  • CNA

Degrees

  • High School Diploma
    Some College (No Degree) in Mortuary Science

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