Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Enthusiastic Head Cashier bringing years of retail experience and unsurpassed strengths in customer service and sales. Knowledgeable about strategies for enhancing merchandising, promoting items and protecting store assets with careful monitoring.

Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, and resolving complaints. Friendly multitasker with knowledge of POS system operations.

Customer-oriented bartender well-versed in overseeing movement of liquor, beer and specialty drinks. Diligent in intricate supply restocking tasks and customer area cleanliness. Strong team leader and bar staff trainer lends hands-on organization and understanding to approach.

Hospitable server committed to maximizing customer satisfaction and beverage sales. Talented in re-imagining classic cocktails and providing new culinary spin on drinks. Expertise in housekeeping and bar maintenance.

  • Alcohol ordering
  • Safe serving knowledge
  • Health codes compliance
  • Outstanding customer service
  • Suggestive selling
  • Anticipating guest needs
  • Cash and credit transactions
  • Outgoing personality
  • Food service
  • Balancing the cash register
Dasher, 05/2020 to Current
Ryder System Inc.Elk Grove, CA,
  • Processed payments by accepting cash, checks and credit card payments.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Handled merchandise in accordance with product handling standards.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Notified customers of delays, decreasing calls to support.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Resolved customer complaints and adjusted orders.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Clerk, 05/2010 to 12/2010
Lowe EnterprisesHouston, TX,
  • Observed all deadlines, enabling timely completion of tasks.
  • Answered multi-line telephone system in the Graduate Records and Admissions department setting and routed calls across offices-person exchange.
  • Worked closely with multiple departments including Graduate Records, Admissions Office and the Dean's Office.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Pulled and organized requested documentation.
  • Implemented practical file system, promoting smooth data gathering and presentation creation.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
  • Answered multi-line telephone system, setting and routed calls across the Graduate Division person exchange.
  • Reviewed and efficiently processed files each day in busy environment.
  • Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
Bartender, 03/2008 to 08/2009
Y's SportsbarCity, STATE,
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education and Training
: Social Work, Expected in 08/2023
University Of Hawaii At Manoa - Honolulu,
Associate of Arts: Liberal Arts, Expected in 05/2010
University Of Hawaii At Leeward Community College - Pearl City,

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School Attended

  • University Of Hawaii At Manoa
  • University Of Hawaii At Leeward Community College

Job Titles Held:

  • Dasher
  • Clerk
  • Bartender


  • Associate of Arts

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